DETAILED OCCUPATION DATA

43-5031 Public Safety Telecommunicators

Occupational Description:
Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.

Occupational Employment Statistics(OES) Wage Data
Wages Updated to First Quarter, 2020
 Percentiles
GeographyEmploymentEmp SE*MeanMean SE*10th25thMedian75th90th
Duluth MN-WI MSA6010$26.80/hr$0.72/hr$21.78/hr$24.43/hr$27.41/hr$29.86/hr$31.32/hr
Minnesota 1,550237$28.10/hr$0.51/hr$20.44/hr$23.09/hr$27.70/hr$33.26/hr$38.01/hr
U S 95,320858$21.57/hr$0.09/hr$13.23/hr$16.38/hr$20.39/hr$25.62/hr$31.61/hr
*SE = Standard error, a measure of the statistical reliability of the estimate.


Leading Industries for Public Safety Telecommunicators
IndustryOES EmploymentOES Median Wage
Public Administration60$27.41/hr
Other Regional Data For Public Safety Telecommunicators
Geography (click title for details)OESProjections
EmploymentMedian Wage% Change  - 
Minneapolis-St Paul-Bloomington MN-WI MSA 960 $29.62/hr N/A
Northwest Balance of State 140 $22.27/hr N/A
Rochester MN MSA 120 $30.45/hr N/A
Fargo ND-MN MSA 90 $23.78/hr N/A
Southeast Balance of State 80 $24.15/hr N/A
Southwest Balance of State 80 $22.42/hr N/A
Duluth MN-WI MSA 60 $27.41/hr N/A
Northeast Balance of State 40 N/A N/A
Mankato-North Mankato MN MSA 30 $26.82/hr N/A
La Crosse WI-MN MSA N/A N/A N/A
Grand Forks ND-MN MSA N/A N/A N/A
St Cloud MN MSA N/A N/A N/A
Related Occupations
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(click title for details)
OESProjections
EmploymentMedian Wage% Change  - 
Counter and Rental Clerks260$14.06/hrN/A
Dispatchers, Except Police, Fire, and Ambulance180$23.95/hrN/A
Bill and Account Collectors90$16.25/hrN/A
Eligibility Interviewers, Government Programs80$25.43/hrN/A
Credit Authorizers, Checkers, and ClerksN/AN/AN/A
Reservation and Transportation Ticket Agents and Travel ClerksN/AN/AN/A
Tasks for Public Safety Telecommunicators