DETAILED OCCUPATION DATA
41-2021 Counter and Rental Clerks
Occupational Description:
Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment. Excludes ?Fast Food and Counter Workers? (35-3023), ?Hotel, Motel, and Resort Desk Clerks? (43-4081), ?Order Clerks? (43-4151), and ?Reservation and Transportation Ticket Agents and Travel Clerks? (43-4181).| Percentiles | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| Geography | Employment | Emp SE* | Mean | Mean SE* | 10th | 25th | Median | 75th | 90th |
| Seven County Mpls-St Paul, MN | 3,280 | 469 | $16.12/hr | $0.56/hr | $11.16/hr | $12.90/hr | $14.80/hr | $18.24/hr | $24.03/hr |
| Minnesota | 4,740 | 498 | $15.68/hr | $0.39/hr | $10.85/hr | $12.18/hr | $14.46/hr | $17.82/hr | $23.52/hr |
| U S | 411,560 | 4,939 | $15.99/hr | $0.06/hr | $9.62/hr | $11.59/hr | $14.14/hr | $18.60/hr | $24.95/hr |
| *SE = Standard error, a measure of the statistical reliability of the estimate. | |||||||||
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| Occupation (click title for details) | OES | Projections | |
|---|---|---|---|
| Employment | Median Wage | % Change 2020 - 2030 | |
| Retail Salespersons | 53,230 | $12.81/hr | -3.0% |
| Customer Service Representatives | 44,180 | $19.89/hr | -3.9% |
| Cashiers | 36,660 | $12.38/hr | -9.4% |
| Receptionists and Information Clerks | 11,280 | $15.35/hr | 0.0% |
| Parts Salespersons | 2,250 | $15.79/hr | 2.9% |
| Hotel, Motel, and Resort Desk Clerks | 1,970 | $13.19/hr | 13.0% |
| Order Clerks | 1,610 | $17.01/hr | -21.4% |
| New Accounts Clerks | 480 | $19.00/hr | -13.1% |
Tasks for Counter and Rental Clerks
- Rents item or arranges for provision of service to customer.
- Receives, examines, and tags articles to be altered, cleaned, stored, or repaired.
- Prepares rental forms, obtaining customer signature and other information, such as required licenses.
- Computes charges based on rental rate.
- Explains rental fees and provides information about rented items, such as operation or description.
- Answers telephone and receives orders by phone.
- Collects deposit or payment or records credit charges.
- Inspects and adjusts rental items to meet needs of customer.
- Greets customers of agency that rents items, such as apparel, tools, and conveyances or that provide services, such as rug cleaning.
- Reserves items for requested time and keeps record of items rented.
- Recommends to customer items offered by rental facility that meet customer needs.
