DETAILED OCCUPATION DATA

43-5031 Public Safety Telecommunicators

Occupational Description:
Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.

Occupational Employment Statistics(OES) Wage Data
Wages Updated to First Quarter, 2020
 Percentiles
GeographyEmploymentEmp SE*MeanMean SE*10th25thMedian75th90th
Northwest Minnesota 16013$22.50/hr$0.44/hr$17.66/hr$20.14/hr$22.45/hr$24.83/hr$28.59/hr
Minnesota 1,550237$28.10/hr$0.51/hr$20.44/hr$23.09/hr$27.70/hr$33.26/hr$38.01/hr
U S 95,320858$21.57/hr$0.09/hr$13.23/hr$16.38/hr$20.39/hr$25.62/hr$31.61/hr
*SE = Standard error, a measure of the statistical reliability of the estimate.


Leading Industries for Public Safety Telecommunicators
IndustryOES EmploymentOES Median Wage
Public Administration160$22.45/hr
Other Regional Data For Public Safety Telecommunicators
Geography (click title for details)OESProjections
EmploymentMedian Wage% Change 2022 - 2032
Seven County Mpls-St Paul, MN 880 $30.26/hr 4.3%
Central Minnesota 190 $24.39/hr 6.8%
Southeast Minnesota 170 $28.98/hr 4.7%
Northwest Minnesota 160 $22.45/hr 6.6%
Southwest Minnesota 120 $22.90/hr 4.6%
Northeast Minnesota 100 $27.64/hr 4.2%
Related Occupations
Occupation
(click title for details)
OESProjections
EmploymentMedian Wage% Change 2022 - 2032
Eligibility Interviewers, Government Programs350$23.63/hr6.7%
Dispatchers, Except Police, Fire, and Ambulance310$25.49/hr1.2%
Counter and Rental Clerks190$12.76/hr5.7%
Bill and Account Collectors70$18.73/hr-8.6%
Credit Authorizers, Checkers, and Clerks20$19.79/hrN/A
Reservation and Transportation Ticket Agents and Travel Clerks10$12.93/hr9.1%
Railroad Conductors and YardmastersN/AN/A6.3%
Tasks for Public Safety Telecommunicators