DETAILED OCCUPATION DATA

43-2011 Switchboard Operators, Including Answering Service

Occupational Description:
Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.

Occupational Employment Statistics(OES) Wage Data
Wages Updated to First Quarter, 2020
 Percentiles
GeographyEmploymentEmp SE*MeanMean SE*10th25thMedian75th90th
Northwest Minnesota 409$16.33/hr$1.04/hr$12.35/hr$13.21/hr$14.55/hr$16.88/hr$19.49/hr
Minnesota 760112$17.45/hr$0.26/hr$13.19/hr$14.70/hr$17.20/hr$19.73/hr$22.97/hr
U S 68,0501,905$16.07/hr$0.16/hr$10.64/hr$12.49/hr$14.90/hr$18.39/hr$23.34/hr
*SE = Standard error, a measure of the statistical reliability of the estimate.


Leading Industries for Switchboard Operators, Including Answering Service
IndustryOES EmploymentOES Median Wage
Education and Health Services20$14.42/hr
Other Regional Data For Switchboard Operators, Including Answering Service
Geography (click title for details)OESProjections
EmploymentMedian Wage% Change 2022 - 2032
Seven County Mpls-St Paul, MN 480 $17.58/hr -25.8%
Northeast Minnesota 70 $17.30/hr N/A
Northwest Minnesota 40 $14.55/hr -18.2%
Central Minnesota 40 $15.20/hr N/A
Southeast Minnesota N/A $17.00/hr N/A
Southwest Minnesota N/A N/A N/A
Related Occupations
Occupation
(click title for details)
OESProjections
EmploymentMedian Wage% Change 2022 - 2032
Receptionists and Information Clerks1,030$14.47/hr-0.5%
Court, Municipal, and License Clerks960$21.80/hr5.5%
Medical Secretaries730$18.10/hr5.2%
Billing and Posting Clerks and Machine Operators540$18.25/hr0.6%
Interviewers, Except Eligibility and Loan490$15.65/hr-11.8%
Insurance Claims and Policy Processing Clerks220$22.03/hr-0.6%
Reservation and Transportation Ticket Agents and Travel Clerks10$12.93/hr9.1%
Tasks for Switchboard Operators, Including Answering Service