DETAILED OCCUPATION DATA

43-2011 Switchboard Operators, Including Answering Service

Occupational Description:
Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.

Occupational Employment Statistics(OES) Wage Data
Wages Updated to First Quarter, 2020
 Percentiles
GeographyEmploymentEmp SE*MeanMean SE*10th25thMedian75th90th
Central Minnesota 4011$16.32/hr$0.53/hr$12.05/hr$13.45/hr$15.20/hr$19.12/hr$23.20/hr
Minnesota 760112$17.45/hr$0.26/hr$13.19/hr$14.70/hr$17.20/hr$19.73/hr$22.97/hr
U S 68,0501,905$16.07/hr$0.16/hr$10.64/hr$12.49/hr$14.90/hr$18.39/hr$23.34/hr
*SE = Standard error, a measure of the statistical reliability of the estimate.


Other Regional Data For Switchboard Operators, Including Answering Service
Geography (click title for details)OESProjections
EmploymentMedian Wage% Change 2022 - 2032
Seven County Mpls-St Paul, MN 480 $17.58/hr -25.8%
Northeast Minnesota 70 $17.30/hr N/A
Central Minnesota 40 $15.20/hr N/A
Northwest Minnesota 40 $14.55/hr -18.2%
Southwest Minnesota N/A N/A N/A
Southeast Minnesota N/A $17.00/hr N/A
Related Occupations
Occupation
(click title for details)
OESProjections
EmploymentMedian Wage% Change 2022 - 2032
Receptionists and Information Clerks1,410$15.25/hr2.4%
Medical Secretaries1,300$19.98/hr6.8%
Court, Municipal, and License Clerks800$21.65/hr5.9%
Billing and Posting Clerks and Machine Operators740$20.15/hr2.3%
Interviewers, Except Eligibility and Loan220$18.98/hr-6.1%
Insurance Claims and Policy Processing Clerks110$21.81/hr9.1%
Reservation and Transportation Ticket Agents and Travel ClerksN/AN/AN/A
Tasks for Switchboard Operators, Including Answering Service