DETAILED OCCUPATION DATA

43-2011 Switchboard Operators, Including Answering Service

Occupational Description:
Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.

Occupational Employment Statistics(OES) Wage Data
Wages Updated to First Quarter, 2020
 Percentiles
GeographyEmploymentEmp SE*MeanMean SE*10th25thMedian75th90th
Southeast Minnesota N/A82$16.86/hr$0.43/hr$13.62/hr$15.30/hr$17.00/hr$18.60/hr$19.57/hr
Minnesota 760112$17.45/hr$0.26/hr$13.19/hr$14.70/hr$17.20/hr$19.73/hr$22.97/hr
U S 68,0501,905$16.07/hr$0.16/hr$10.64/hr$12.49/hr$14.90/hr$18.39/hr$23.34/hr
*SE = Standard error, a measure of the statistical reliability of the estimate.


Other Regional Data For Switchboard Operators, Including Answering Service
Geography (click title for details)OESProjections
EmploymentMedian Wage% Change 2020 - 2030
Seven County Mpls-St Paul, MN 480 $17.58/hr -27.9%
Northeast Minnesota 70 $17.30/hr N/A
Central Minnesota 40 $15.20/hr N/A
Northwest Minnesota 40 $14.55/hr -18.2%
Southeast Minnesota N/A $17.00/hr N/A
Southwest Minnesota N/A N/A N/A
Related Occupations
Occupation
(click title for details)
OESProjections
EmploymentMedian Wage% Change  - 
Interviewers, Except Eligibility and Loan550$17.99/hrN/A
Court, Municipal, and License Clerks530$23.04/hr6.6%
Billing and Posting Clerks and Machine Operators450$19.14/hr4.4%
Insurance Claims and Policy Processing ClerksN/A$21.82/hr1.3%
Receptionists and Information ClerksN/A$12.58/hr-0.2%
Reservation and Transportation Ticket Agents and Travel ClerksN/AN/AN/A
Medical SecretariesN/A$20.99/hr9.1%
Tasks for Switchboard Operators, Including Answering Service