DETAILED OCCUPATION DATA

43-2011 Switchboard Operators, Including Answering Service

Occupational Description:
Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.

Occupational Employment Statistics(OES) Wage Data
Wages Updated to First Quarter, 2020
 Percentiles
GeographyEmploymentEmp SE*MeanMean SE*10th25thMedian75th90th
EDR 4 - West Central 102$16.82/hr$1.31/hr$12.51/hr$13.38/hr$14.78/hr$17.17/hr$20.37/hr
Minnesota 760112$17.45/hr$0.26/hr$13.19/hr$14.70/hr$17.20/hr$19.73/hr$22.97/hr
U S 68,0501,905$16.07/hr$0.16/hr$10.64/hr$12.49/hr$14.90/hr$18.39/hr$23.34/hr
*SE = Standard error, a measure of the statistical reliability of the estimate.


Other Regional Data For Switchboard Operators, Including Answering Service
Geography (click title for details)OESProjections
EmploymentMedian Wage% Change  - 
EDR 11 - 7 County Twin Cities 480 $17.58/hr N/A
EDR 3 - Arrowhead 70 $17.30/hr N/A
EDR 7W- Central 30 $15.87/hr N/A
EDR 9 - South Central 20 $17.50/hr N/A
EDR 4 - West Central 10 $14.78/hr N/A
EDR 5 - North Central 10 N/A N/A
EDR 1 - Northwest N/A N/A N/A
EDR 6W- Upper Minnesota Valley N/A N/A N/A
EDR 6E- Southwest Central N/A N/A N/A
EDR 8 - Southwest N/A N/A N/A
EDR 2 - Headwaters N/A N/A N/A
EDR 10 - Southeast N/A $17.00/hr N/A
EDR 7E- East Central N/A N/A N/A
Related Occupations
Occupation
(click title for details)
OESProjections
EmploymentMedian Wage% Change  - 
Receptionists and Information Clerks440$13.64/hrN/A
Court, Municipal, and License Clerks410$22.17/hrN/A
Medical Secretaries230$18.33/hrN/A
Billing and Posting Clerks and Machine Operators200$17.79/hrN/A
Interviewers, Except Eligibility and Loan190$15.25/hrN/A
Insurance Claims and Policy Processing Clerks60$23.69/hrN/A
Reservation and Transportation Ticket Agents and Travel ClerksN/AN/AN/A
Tasks for Switchboard Operators, Including Answering Service