DETAILED OCCUPATION DATA

43-2011 Switchboard Operators, Including Answering Service

Occupational Description:
Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.

Occupational Employment Statistics(OES) Wage Data
Wages Updated to First Quarter, 2020
 Percentiles
GeographyEmploymentEmp SE*MeanMean SE*10th25thMedian75th90th
EDR 3 - Arrowhead 7024$17.44/hr$0.66/hr$13.81/hr$15.50/hr$17.30/hr$19.18/hr$22.39/hr
Minnesota 760112$17.45/hr$0.26/hr$13.19/hr$14.70/hr$17.20/hr$19.73/hr$22.97/hr
U S 68,0501,905$16.07/hr$0.16/hr$10.64/hr$12.49/hr$14.90/hr$18.39/hr$23.34/hr
*SE = Standard error, a measure of the statistical reliability of the estimate.


Leading Industries for Switchboard Operators, Including Answering Service
IndustryOES EmploymentOES Median Wage
Education and Health Services40$16.21/hr
Other Regional Data For Switchboard Operators, Including Answering Service
Geography (click title for details)OESProjections
EmploymentMedian Wage% Change  - 
EDR 11 - 7 County Twin Cities 480 $17.58/hr N/A
EDR 3 - Arrowhead 70 $17.30/hr N/A
EDR 7W- Central 30 $15.87/hr N/A
EDR 9 - South Central 20 $17.50/hr N/A
EDR 5 - North Central 10 N/A N/A
EDR 4 - West Central 10 $14.78/hr N/A
EDR 8 - Southwest N/A N/A N/A
EDR 1 - Northwest N/A N/A N/A
EDR 6W- Upper Minnesota Valley N/A N/A N/A
EDR 6E- Southwest Central N/A N/A N/A
EDR 2 - Headwaters N/A N/A N/A
EDR 10 - Southeast N/A $17.00/hr N/A
EDR 7E- East Central N/A N/A N/A
Related Occupations
Occupation
(click title for details)
OESProjections
EmploymentMedian Wage% Change  - 
Receptionists and Information Clerks980$13.02/hrN/A
Medical Secretaries800$19.31/hrN/A
Court, Municipal, and License Clerks640$22.63/hrN/A
Billing and Posting Clerks and Machine Operators440$18.10/hrN/A
Interviewers, Except Eligibility and Loan280$17.32/hrN/A
Reservation and Transportation Ticket Agents and Travel ClerksN/AN/AN/A
Insurance Claims and Policy Processing ClerksN/AN/AN/A
Tasks for Switchboard Operators, Including Answering Service