DETAILED OCCUPATION DATA

43-2011 Switchboard Operators, Including Answering Service

Occupational Description:
Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.

Occupational Employment Statistics(OES) Wage Data
Wages Updated to First Quarter, 2020
 Percentiles
GeographyEmploymentEmp SE*MeanMean SE*10th25thMedian75th90th
Fargo ND-MN MSA606$14.84/hr$0.37/hr$11.38/hr$13.02/hr$14.41/hr$15.75/hr$19.65/hr
Minnesota 760112$17.45/hr$0.26/hr$13.19/hr$14.70/hr$17.20/hr$19.73/hr$22.97/hr
U S 68,0501,905$16.07/hr$0.16/hr$10.64/hr$12.49/hr$14.90/hr$18.39/hr$23.34/hr
*SE = Standard error, a measure of the statistical reliability of the estimate.


Leading Industries for Switchboard Operators, Including Answering Service
IndustryOES EmploymentOES Median Wage
Education and Health Services50$14.17/hr
Other Regional Data For Switchboard Operators, Including Answering Service
Geography (click title for details)OESProjections
EmploymentMedian Wage% Change  - 
Minneapolis-St Paul-Bloomington MN-WI MSA 480 $17.60/hr N/A
Duluth MN-WI MSA 80 $18.03/hr N/A
Fargo ND-MN MSA 60 $14.41/hr N/A
Southeast Balance of State 50 $16.75/hr N/A
Northwest Balance of State 30 $14.62/hr N/A
Southwest Balance of State N/A N/A N/A
La Crosse WI-MN MSA N/A N/A N/A
St Cloud MN MSA N/A $16.12/hr N/A
Northeast Balance of State N/A N/A N/A
Rochester MN MSA N/A N/A N/A
Mankato-North Mankato MN MSA N/A N/A N/A
Grand Forks ND-MN MSA N/A N/A N/A
Related Occupations
Occupation
(click title for details)
OESProjections
EmploymentMedian Wage% Change  - 
Receptionists and Information Clerks640$13.76/hrN/A
Medical Secretaries420$17.27/hrN/A
Insurance Claims and Policy Processing Clerks390$18.99/hrN/A
Interviewers, Except Eligibility and Loan180$13.65/hrN/A
Billing and Posting Clerks and Machine Operators160$19.16/hrN/A
Court, Municipal, and License Clerks130$22.69/hrN/A
Reservation and Transportation Ticket Agents and Travel Clerks80N/AN/A
Tasks for Switchboard Operators, Including Answering Service