DETAILED OCCUPATION DATA

Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims. Excludes "Fire Inspectors and Investigators" (33-2021).

Occupational Employment Statistics(OES) Wage Data
Wages Updated to First Quarter, 2020

					Percentiles
Geography	Employment	Emp SE*	Mean	Mean SE*	10th	25th	Median	75th	90th
Minnesota	5,930	546	$33.37/hr	$0.50/hr	$21.53/hr	$26.01/hr	$31.46/hr	$39.18/hr	$49.26/hr
U S	287,960	4,031	$33.46/hr	$0.13/hr	$19.95/hr	$24.76/hr	$32.41/hr	$40.31/hr	$48.73/hr
*SE = Standard error, a measure of the statistical reliability of the estimate.

Leading Industries for Claims Adjusters, Examiners, and Investigators Industry OES Employment OES Median Wage Financial Activities 4,430 $31.30/hr Public Administration 1,120 $33.67/hr Professional and Business Services 360 $29.14/hr

Other Regional Data For Claims Adjusters, Examiners, and Investigators Geography (click title for details) OES Projections Employment Median Wage % Change 2022 - 2032 Minnesota 5,930 $31.46/hr -3.8% Minneapolis-St Paul-Bloomington MN-WI MSA 5,510 $31.49/hr N/A Seven County Mpls-St Paul, MN 5,410 $31.28/hr -4.6% Fargo ND-MN MSA 420 $26.34/hr N/A Duluth MN-WI MSA 150 $26.19/hr N/A Northeast Minnesota 140 $25.09/hr -4.6% La Crosse WI-MN MSA 140 $27.74/hr N/A Central Minnesota 100 $50.37/hr -2.8% Northwest Balance of State 100 $30.29/hr N/A Northwest Minnesota 100 $30.29/hr -4.8% St Cloud MN MSA 60 $28.86/hr N/A Grand Forks ND-MN MSA 50 $33.66/hr N/A Southeast Minnesota 50 $31.86/hr 0.7% Southwest Minnesota 30 $34.66/hr -1.7% Southeast Balance of State 30 $32.69/hr N/A Mankato-North Mankato MN MSA 20 $34.65/hr N/A Southwest Balance of State 20 $33.67/hr N/A Rochester MN MSA N/A $32.69/hr N/A Northeast Balance of State N/A N/A N/A

Related Occupations

Occupation (click title for details)	OES		Projections
	Employment	Median Wage	% Change 2022 - 2032
Customer Service Representatives	60,340	$19.02/hr	-4.4%
Insurance Claims and Policy Processing Clerks	6,790	$22.52/hr	-1.7%
Cost Estimators	4,480	$31.12/hr	1.7%
Insurance Underwriters	1,750	$35.09/hr	-3.0%
Title Examiners, Abstractors, and Searchers	1,600	$26.42/hr	-4.3%
Detectives and Criminal Investigators	1,390	$37.72/hr	4.8%
Credit Authorizers, Checkers, and Clerks	570	$23.91/hr	N/A
Eligibility Interviewers, Government Programs	N/A	$25.18/hr	5.3%
Compliance Officers, Except Agriculture, Construction, Health and Safety, and Transportation	N/A	$36.41/hr	5.9%
Insurance Appraisers, Auto Damage	N/A	N/A	N/A

• Collects evidence to support contested claims in court.
• Communicates with former associates to verify employment record and to obtain background information regarding persons or businesses applying for credit.
• Prepares report of findings of investigation.
• Obtains credit information from banks and other credit services.
• Refers questionable claims to investigator or claims adjuster for investigation or settlement.
• Examines claims form and other records to determine insurance coverage.
• Interviews or corresponds with claimant and witnesses, consults police and hospital records, and inspects property damage to determine extent of liability.
• Analyzes information gathered by investigation and reports findings and recommendations.
• Examines titles to property to determine validity and acts as company agent in transactions with property owners.
• Negotiates claim settlements and recommends litigation when settlement cannot be negotiated.
• Interviews or corresponds with agents and claimants to correct errors or omissions and to investigate questionable entries.
• Analyzes data used in settling claim to determine its validity in payment of claims.
• Reports overpayments, underpayments, and other irregularities.
• Confers with legal counsel on claims requiring litigation.
• Investigates and assesses damage to property.