Occupational Employment Statistics

DETAILED OCCUPATION DATA

43-9041 Insurance Claims and Policy Processing Clerks

Occupational Description:
Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives. Excludes “Claims Adjusters, Examiners, and Investigators" (13-1031).

Occupational Employment Statistics(OES) Wage Data
First Quarter 2023

Geography	Employment	Emp SE*	Percentiles
Geography	Employment	Emp SE*	Mean	10th	25th	Median	75th	90th
Southwest Minnesota	240	25	$21.67/hr	$15.86/hr	$19.36/hr	$22.67/hr	$22.68/hr	$26.82/hr

Leading Industries for Insurance Claims and Policy Processing Clerks

Industry	OES Employment (Statewide)	OES Median Wage (Statewide)
Trade, Transportation and Utilities	N/A	N/A
Financial Activities	3,710	$24.00/hr
Professional and Business Services	1,110	$23.64/hr
Education and Health Services	10	$18.32/hr
Public Administration	N/A	$20.97/hr

Other Regional Data for Insurance Claims and Policy Processing Clerks

Geography	Employment	Median Wage	Projections % Change 2020-2030
Mankato-North Mankato MN MSA	N/A	N/A	N/A
Northeast Balance of State	N/A	N/A	N/A
Grand Forks ND-MN MSA	30	$20.44/hr	N/A
La Crosse WI-MN MSA	80	$19.32/hr	N/A
Northwest Balance of State	80	$19.95/hr	N/A
Northwest Minnesota	100	$19.96/hr	0.4%
Rochester MN MSA	130	$24.50/hr	N/A
St Cloud MN MSA	180	$20.96/hr	N/A
Duluth MN-WI MSA	190	$22.98/hr	N/A
Southwest Balance of State	190	$19.71/hr	N/A
Northeast Minnesota	220	$22.69/hr	N/A
Southwest Minnesota	240	$22.67/hr	-0.4%
Central Minnesota	260	$20.96/hr	3.5%
Southeast Balance of State	340	$23.90/hr	N/A
Fargo ND-MN MSA	360	$22.57/hr	N/A
Southeast Minnesota	440	$23.90/hr	1.3%
Seven County Mpls-St Paul, MN	3,390	$24.06/hr	-1.3%
Minneapolis-St Paul-Bloomington MN-WI MSA	3,440	$24.06/hr	N/A
Minnesota	4,850	$23.90/hr	-1.3%

Related Occupations

Occupations	Employment	Median Wage	Projections % Change 2020-2030
Billing and Posting Clerks	6,170	$23.88/hr	-0.3%
Bookkeeping, Accounting, and Auditing Clerks	26,540	$23.64/hr	-4.4%
Payroll and Timekeeping Clerks	2,760	$26.76/hr	-14.4%
New Accounts Clerks	1,380	$21.75/hr	-12.4%
Customer Service Representatives	58,340	$22.26/hr	-4.4%
Correspondence Clerks	N/A	$24.93/hr	N/A
Court, Municipal, and License Clerks	6,390	$24.79/hr	3.3%
Receptionists and Information Clerks	14,630	$17.21/hr	-0.1%
Bill and Account Collectors	3,970	$21.82/hr	-14.4%
Office Clerks, General	55,760	$21.69/hr	-3.3%

Task for Insurance Claims and Policy Processing Clerks

Prepare insurance claim forms or related documents and review them for completeness.
Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies.
Pay small claims.
Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.
Check computations of interest accrued, premiums due, and settlement surrender on loan values.
Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
Post or attach information to claim file.
Transmit claims for payment or further investigation.
Calculate amount of claim.
Collect initial premiums and issue receipts.