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Occupational Employment Statistics


43-9041 Insurance Claims and Policy Processing Clerks

Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives. Excludes “Claims Adjusters, Examiners, and Investigators" (13-1031).

Geography Click link for Career Profile EmploymentEmp SE*Percentiles
Southeast Minnesota 30044$24.23/hr$18.93/hr$23.40/hr$24.01/hr$24.57/hr$30.58/hr

IndustryOES Employment (Statewide)OES Median Wage (Statewide)
Trade, Transportation and UtilitiesN/AN/A
Financial Activities3,980$24.47/hr
Professional and Business Services1,420$24.83/hr
Education and Health Services10$16.28/hr
Public Administration20$23.68/hr
Geography Click link for details EmploymentMedian WageProjections
% Change 2020-2030
Mankato-North Mankato MN MSA N/AN/AN/A
Northeast Balance of State N/AN/AN/A
Grand Forks ND-MN MSA 20$19.57/hrN/A
Rochester MN MSA 70$24.01/hrN/A
La Crosse WI-MN MSA 150$19.26/hrN/A
St Cloud MN MSA 150$24.15/hrN/A
Northwest Balance of State 160$24.74/hrN/A
Southwest Balance of State 160$19.60/hrN/A
Northwest Minnesota 170$24.74/hr0.4%
Duluth MN-WI MSA 180$22.86/hrN/A
Northeast Minnesota 190$22.86/hrN/A
Southwest Minnesota 200$19.60/hr-0.4%
Central Minnesota 240$24.15/hr3.5%
Southeast Balance of State 250N/AN/A
Southeast Minnesota 300$24.01/hr1.3%
Fargo ND-MN MSA 430$23.20/hrN/A
Seven County Mpls-St Paul, MN 4,130$24.57/hr-1.3%
Minneapolis-St Paul-Bloomington MN-WI MSA 4,230$24.57/hrN/A
Minnesota 5,430$24.47/hr-1.3%

Occupations Click link for details EmploymentMedian WageProjections
% Change 2020-2030
Billing and Posting Clerks 7,800$24.18/hr-0.3%
Bookkeeping, Accounting, and Auditing Clerks 24,790$24.44/hr-4.4%
Payroll and Timekeeping Clerks 2,810$25.27/hr-14.4%
New Accounts Clerks 1,530$19.39/hr-12.4%
Customer Service Representatives 49,920$20.68/hr-4.4%
Correspondence Clerks N/AN/AN/A
Court, Municipal, and License Clerks 6,690$24.68/hr3.3%
Receptionists and Information Clerks 15,010$18.07/hr-0.1%
Bill and Account Collectors 4,150$23.54/hr-14.4%
Office Clerks, General 52,900$19.71/hr-3.3%

  • Prepare insurance claim forms or related documents and review them for completeness.
  • Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies.
  • Pay small claims.
  • Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.
  • Check computations of interest accrued, premiums due, and settlement surrender on loan values.
  • Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
  • Post or attach information to claim file.
  • Transmit claims for payment or further investigation.
  • Calculate amount of claim.
  • Collect initial premiums and issue receipts.