Occupational Employment Statistics


43-9041 Insurance Claims and Policy Processing Clerks

Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives. Excludes “Claims Adjusters, Examiners, and Investigators" (13-1031).

Geography EmploymentEmp SE*Percentiles
Northwest Minnesota 22060$21.43/hr$11.96/hr$19.64/hr$22.03/hr$24.44/hr$28.39/hr

IndustryOES Employment (Statewide)OES Median Wage (Statewide)
Trade, Transportation and Utilities10$21.25/hr
Financial Activities5,950$22.38/hr
Professional and Business Services700$23.77/hr
Education and Health Services110$23.06/hr
Public Administration10$21.57/hr
Geography EmploymentMedian WageProjections
% Change 2016-2026
Northeast Minnesota N/AN/A23.9%
Southeast Minnesota N/A$21.82/hr-0.8%
Mankato-North Mankato MN MSA N/AN/AN/A
Rochester MN MSA N/A$22.19/hrN/A
Northeast Balance of State N/AN/AN/A
Southwest Balance of State N/AN/AN/A
Southeast Balance of State N/A$21.67/hrN/A
St Cloud MN MSA 10N/AN/A
Southwest Minnesota 20$21.80/hr10.6%
Grand Forks ND-MN MSA 40$19.20/hrN/A
Central Minnesota 110$21.81/hr-13.1%
Northwest Minnesota 220$22.03/hr15.0%
Northwest Balance of State 300$21.90/hrN/A
Fargo ND-MN MSA 390$18.99/hrN/A
La Crosse WI-MN MSA 610$15.95/hrN/A
Seven County Mpls-St Paul, MN 5,900$22.73/hr6.9%
Minneapolis-St Paul-Bloomington MN-WI MSA 5,970$22.73/hrN/A
Minnesota 6,790$22.52/hr7.0%

Occupations EmploymentMedian WageProjections
% Change 2016-2026
Billing and Posting Clerks 7,770$20.91/hr10.0%
Bookkeeping, Accounting, and Auditing Clerks 29,260$21.54/hr-2.8%
Payroll and Timekeeping Clerks 2,480$24.85/hr-1.2%
Customer Service Representatives 60,340$19.02/hr0.7%
Correspondence Clerks N/A$22.72/hr3.1%
Court, Municipal, and License Clerks 7,290$22.84/hr6.3%
Receptionists and Information Clerks 16,900$14.83/hr5.2%
Bill and Account Collectors 4,120$18.53/hr-5.5%
Office Clerks, General 52,080$18.44/hr-2.4%
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive 32,660$20.01/hr-7.3%

  • Enter claims information into database systems.
  • Prepare insurance claim forms or related documents and review them for completeness.
  • Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies.
  • Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.
  • Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
  • Post or attach information to claim file.
  • Transmit claims for payment or further investigation.
  • Calculate amount of claim.
  • Organize and work with detailed office or warehouse records, maintaining files for each policyholder, including policies that are to be reinstated or cancelled.
  • Modify, update, and process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance.