Skip to main content

Occupational Employment Statistics


43-9041 Insurance Claims and Policy Processing Clerks

Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives. Excludes “Claims Adjusters, Examiners, and Investigators" (13-1031).

Geography Click link for Career Profile EmploymentEmp SE*Percentiles
Northwest Minnesota 10015$21.35/hr$18.44/hr$19.92/hr$19.96/hr$22.68/hr$23.20/hr

IndustryOES Employment (Statewide)OES Median Wage (Statewide)
Trade, Transportation and UtilitiesN/AN/A
Financial Activities3,710$24.00/hr
Professional and Business Services1,110$23.64/hr
Education and Health Services10$18.32/hr
Public AdministrationN/A$20.97/hr
Geography Click link for details EmploymentMedian WageProjections
% Change 2020-2030
Mankato-North Mankato MN MSA N/AN/AN/A
Northeast Balance of State N/AN/AN/A
Grand Forks ND-MN MSA 30$20.44/hrN/A
La Crosse WI-MN MSA 80$19.32/hrN/A
Northwest Balance of State 80$19.95/hrN/A
Northwest Minnesota 100$19.96/hr0.4%
Rochester MN MSA 130$24.50/hrN/A
St Cloud MN MSA 180$20.96/hrN/A
Duluth MN-WI MSA 190$22.98/hrN/A
Southwest Balance of State 190$19.71/hrN/A
Northeast Minnesota 220$22.69/hrN/A
Southwest Minnesota 240$22.67/hr-0.4%
Central Minnesota 260$20.96/hr3.5%
Southeast Balance of State 340$23.90/hrN/A
Fargo ND-MN MSA 360$22.57/hrN/A
Southeast Minnesota 440$23.90/hr1.3%
Seven County Mpls-St Paul, MN 3,390$24.06/hr-1.3%
Minneapolis-St Paul-Bloomington MN-WI MSA 3,440$24.06/hrN/A
Minnesota 4,850$23.90/hr-1.3%

Occupations Click link for details EmploymentMedian WageProjections
% Change 2020-2030
Billing and Posting Clerks 6,170$23.88/hr-0.3%
Bookkeeping, Accounting, and Auditing Clerks 26,540$23.64/hr-4.4%
Payroll and Timekeeping Clerks 2,760$26.76/hr-14.4%
New Accounts Clerks 1,380$21.75/hr-12.4%
Customer Service Representatives 58,340$22.26/hr-4.4%
Correspondence Clerks N/A$24.93/hrN/A
Court, Municipal, and License Clerks 6,390$24.79/hr3.3%
Receptionists and Information Clerks 14,630$17.21/hr-0.1%
Bill and Account Collectors 3,970$21.82/hr-14.4%
Office Clerks, General 55,760$21.69/hr-3.3%

  • Prepare insurance claim forms or related documents and review them for completeness.
  • Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies.
  • Pay small claims.
  • Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.
  • Check computations of interest accrued, premiums due, and settlement surrender on loan values.
  • Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
  • Post or attach information to claim file.
  • Transmit claims for payment or further investigation.
  • Calculate amount of claim.
  • Collect initial premiums and issue receipts.