Occupational Employment Statistics
43-9041 Insurance Claims and Policy Processing Clerks
Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives. Excludes “Claims Adjusters, Examiners, and Investigators" (13-1031).
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Minnesota
| 4,030 | 238 | $27.13/hr | $21.34/hr | $24.20/hr | $26.06/hr | $29.25/hr | $34.02/hr |
| Trade, Transportation and Utilities | 30 | $28.20/hr |
| Financial Activities | 2,770 | $25.26/hr |
| Professional and Business Services | 1,150 | $26.72/hr |
| Education and Health Services | 30 | $34.00/hr |
| Public Administration | N/A | N/A |
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Billing and Posting Clerks
| 6,830 | $25.63/hr | 0.5% |
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Bookkeeping, Accounting, and Auditing Clerks
| 27,520 | $25.46/hr | -4.5% |
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Payroll and Timekeeping Clerks
| 2,700 | $29.56/hr | -15.1% |
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New Accounts Clerks
| 1,360 | $23.36/hr | -16.5% |
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Customer Service Representatives
| 59,170 | $23.09/hr | -4.4% |
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Correspondence Clerks
| N/A | $25.95/hr | N/A |
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Court, Municipal, and License Clerks
| 6,030 | $26.90/hr | 3.9% |
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Receptionists and Information Clerks
| 12,480 | $17.96/hr | 0.2% |
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Bill and Account Collectors
| 3,800 | $23.42/hr | -14.8% |
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Office Clerks, General
| 55,710 | $22.87/hr | -3.9% |
- Prepare insurance claim forms or related documents and review them for completeness.
- Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies.
- Pay small claims.
- Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.
- Check computations of interest accrued, premiums due, and settlement surrender on loan values.
- Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
- Post or attach information to claim file.
- Transmit claims for payment or further investigation.
- Calculate amount of claim.
- Collect initial premiums and issue receipts.