Occupational Employment Statistics

DETAILED OCCUPATION DATA

43-9041 Insurance Claims and Policy Processing Clerks

Occupational Description:
Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives. Excludes “Claims Adjusters, Examiners, and Investigators" (13-1031).

Occupational Employment Statistics(OES) Wage Data
First Quarter 2024

Geography	Employment	Emp SE*	Percentiles
Geography	Employment	Emp SE*	Mean	10th	25th	Median	75th	90th
Minnesota	3,640	215	$25.56/hr	$19.62/hr	$22.90/hr	$24.69/hr	$28.85/hr	$31.44/hr

Leading Industries for Insurance Claims and Policy Processing Clerks

Industry	OES Employment (Statewide)	OES Median Wage (Statewide)
Trade, Transportation and Utilities	60	$24.91/hr
Financial Activities	2,370	$24.61/hr
Professional and Business Services	1,180	$25.12/hr
Education and Health Services	N/A	N/A
Public Administration	10	$22.14/hr

Other Regional Data for Insurance Claims and Policy Processing Clerks

Geography	Employment	Median Wage	Projections % Change 2022-2032
Mankato-North Mankato MN MSA	N/A	N/A	N/A
Northeast Balance of State	N/A	N/A	N/A
Grand Forks ND-MN MSA	20	$21.16/hr	N/A
Southwest Balance of State	70	$22.68/hr	N/A
Rochester MN MSA	90	$25.04/hr	N/A
Northwest Balance of State	100	$20.72/hr	N/A
Northwest Minnesota	110	$20.72/hr	-0.6%
La Crosse WI-MN MSA	140	$22.59/hr	N/A
St Cloud MN MSA	150	$23.71/hr	N/A
Duluth MN-WI MSA	160	$24.19/hr	N/A
Central Minnesota	170	$23.71/hr	9.1%
Northeast Minnesota	180	$24.19/hr	-7.7%
Southwest Minnesota	180	$23.86/hr	-2.7%
Southeast Balance of State	310	$25.12/hr	N/A
Southeast Minnesota	380	$25.12/hr	6.0%
Fargo ND-MN MSA	450	$23.37/hr	N/A
Seven County Mpls-St Paul, MN	2,480	$24.94/hr	-2.6%
Minneapolis-St Paul-Bloomington MN-WI MSA	2,520	$24.94/hr	N/A
Minnesota	3,640	$24.69/hr	-1.7%

Related Occupations

Occupations	Employment	Median Wage	Projections % Change 2022-2032
Billing and Posting Clerks	6,520	$24.97/hr	0.5%
Bookkeeping, Accounting, and Auditing Clerks	28,110	$24.61/hr	-4.5%
Payroll and Timekeeping Clerks	2,700	$28.79/hr	-15.1%
New Accounts Clerks	1,440	$23.09/hr	-16.5%
Customer Service Representatives	61,870	$23.27/hr	-4.4%
Correspondence Clerks	N/A	N/A	N/A
Court, Municipal, and License Clerks	6,320	$25.38/hr	3.9%
Receptionists and Information Clerks	14,610	$18.34/hr	0.2%
Bill and Account Collectors	4,100	$22.46/hr	-14.8%
Office Clerks, General	56,580	$22.85/hr	-3.9%

Task for Insurance Claims and Policy Processing Clerks

Prepare insurance claim forms or related documents and review them for completeness.
Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies.
Pay small claims.
Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.
Check computations of interest accrued, premiums due, and settlement surrender on loan values.
Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
Post or attach information to claim file.
Transmit claims for payment or further investigation.
Calculate amount of claim.
Collect initial premiums and issue receipts.