Occupational Employment Statistics


43-5032 Dispatchers, Except Police, Fire, and Ambulance

Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

Geography EmploymentEmp SE*Percentiles
Northwest Minnesota 31071$24.58/hr$16.03/hr$20.01/hr$25.49/hr$29.31/hr$32.00/hr

IndustryOES Employment (Statewide)OES Median Wage (Statewide)
Natural Resources and MiningN/AN/A
Trade, Transportation and Utilities2,810$22.73/hr
Financial ActivitiesN/AN/A
Professional and Business Services510$21.74/hr
Education and Health Services220$22.85/hr
Leisure and Hospitality60$18.83/hr
Other Services50$17.12/hr
Public Administration150$25.33/hr
Geography EmploymentMedian WageProjections
% Change 2016-2026
Mankato-North Mankato MN MSA 50$21.29/hrN/A
Northeast Balance of State 50$16.99/hrN/A
La Crosse WI-MN MSA 110$22.62/hrN/A
Southwest Balance of State 120$19.92/hrN/A
Grand Forks ND-MN MSA 150N/AN/A
St Cloud MN MSA 150$21.86/hrN/A
Northeast Minnesota 160$21.50/hr-17.3%
Rochester MN MSA 170$22.82/hrN/A
Southwest Minnesota 180$20.91/hr1.3%
Duluth MN-WI MSA 180$23.95/hrN/A
Fargo ND-MN MSA 200$22.90/hrN/A
Southeast Balance of State 230$21.86/hrN/A
Northwest Balance of State 290$25.07/hrN/A
Northwest Minnesota 310$25.49/hr-3.8%
Southeast Minnesota 340$21.86/hr-5.9%
Central Minnesota 450$22.83/hr3.9%
Seven County Mpls-St Paul, MN 2,570$22.11/hr-4.8%
Minneapolis-St Paul-Bloomington MN-WI MSA 2,960$22.40/hrN/A
Minnesota 4,290$22.45/hr-2.7%

Occupations EmploymentMedian WageProjections
% Change 2016-2026
Cargo and Freight Agents 1,610$23.73/hr6.0%
Order Clerks 2,550$16.88/hr-4.4%
Transportation, Storage, and Distribution Managers 2,550$46.77/hr7.0%
Postmasters and Mail Superintendents 330$35.82/hr-15.9%
Hotel, Motel, and Resort Desk Clerks 5,280$12.76/hr9.5%

  • Monitor personnel or equipment locations and utilization to coordinate service and schedules.
  • Oversee all communications within specifically assigned territories.
  • Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
  • Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
  • Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
  • Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.
  • Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
  • Prepare daily work and run schedules.
  • Prepare daily work and run schedules.
  • Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.