Occupational Employment Statistics


43-5032 Dispatchers, Except Police, Fire, and Ambulance

Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

Geography EmploymentEmp SE*Percentiles
Northwest Minnesota 33057$23.01/hr$13.89/hr$17.54/hr$23.63/hr$28.51/hr$31.18/hr

IndustryOES Employment (Statewide)OES Median Wage (Statewide)
Natural Resources and MiningN/AN/A
Trade, Transportation and Utilities2,910$21.68/hr
Financial Activities20$25.23/hr
Professional and Business Services370$19.92/hr
Education and Health Services230$22.65/hr
Leisure and Hospitality60$18.40/hr
Other Services60$17.37/hr
Public Administration140$25.39/hr
Geography EmploymentMedian WageProjections
% Change 2016-2026
Northeast Balance of State 60$17.64/hrN/A
Mankato-North Mankato MN MSA 70$15.48/hrN/A
La Crosse WI-MN MSA 120$22.17/hrN/A
Grand Forks ND-MN MSA 160N/AN/A
St Cloud MN MSA 170$23.42/hrN/A
Southwest Balance of State 170$19.17/hrN/A
Northeast Minnesota 190$19.88/hr-17.3%
Rochester MN MSA 200$18.93/hrN/A
Southeast Balance of State 200$21.44/hrN/A
Duluth MN-WI MSA 200$22.45/hrN/A
Northwest Balance of State 270$23.58/hrN/A
Southwest Minnesota 280$18.83/hrN/A
Southeast Minnesota 320$20.16/hr-5.9%
Northwest Minnesota 330$23.63/hr-3.8%
Fargo ND-MN MSA 340$23.25/hrN/A
Central Minnesota 500$23.55/hrN/A
Seven County Mpls-St Paul, MN 2,600$21.50/hr-4.8%
Minneapolis-St Paul-Bloomington MN-WI MSA 2,900$21.79/hrN/A
Minnesota 4,250$21.53/hr-2.7%

Occupations EmploymentMedian WageProjections
% Change 2016-2026
Cargo and Freight Agents 1,490$23.39/hr6.0%
Business Operations Specialists, All Other 24,660$32.24/hr7.9%
Order Clerks 2,160$16.62/hr-4.4%
Transportation, Storage, and Distribution Managers 2,260$46.96/hr7.0%
Managers, All Other 9,350$58.02/hrN/A
Postmasters and Mail Superintendents 320$35.83/hr-15.9%
Hotel, Motel, and Resort Desk Clerks 5,200$12.10/hr9.5%
Administrative Services Managers 6,700$44.87/hr7.9%

  • Monitor personnel or equipment locations and utilization to coordinate service and schedules.
  • Oversee all communications within specifically assigned territories.
  • Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
  • Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
  • Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
  • Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.
  • Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
  • Prepare daily work and run schedules.
  • Prepare daily work and run schedules.
  • Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.