Occupational Employment Statistics


43-5031 Police, Fire, and Ambulance Dispatchers

Operate radio, telephone, or computer equipment at emergency response centers. Receive reports from the public of crimes, disturbances, fires, and medical or police emergencies. Relay information to law enforcement and emergency response personnel. May maintain contact with caller until responders arrive.

Geography EmploymentEmp SE*Percentiles
Northwest Minnesota 27022$21.76/hr$17.00/hr$19.35/hr$21.84/hr$24.23/hr$27.13/hr

IndustryOES Employment (Statewide)OES Median Wage (Statewide)
Education and Health Services130$31.60/hr
Public Administration1,150$27.10/hr
Geography EmploymentMedian WageProjections
% Change 2016-2026
Grand Forks ND-MN MSA N/AN/AN/A
Mankato-North Mankato MN MSA 30$26.73/hrN/A
Northeast Balance of State 50N/AN/A
Southwest Balance of State 70$22.10/hrN/A
Duluth MN-WI MSA 70$26.37/hrN/A
Southeast Balance of State 90$22.67/hrN/A
Rochester MN MSA 100$29.96/hrN/A
Northeast Minnesota 100$27.28/hr2.1%
Northwest Balance of State 130$21.62/hrN/A
Southeast Minnesota 140$27.98/hr7.0%
Southwest Minnesota 140$22.27/hr0.0%
Central Minnesota 180$24.79/hr13.8%
Northwest Minnesota 270$21.84/hr7.8%
Seven County Mpls-St Paul, MN 650$31.31/hr9.3%
Minneapolis-St Paul-Bloomington MN-WI MSA 730$30.40/hrN/A
Minnesota 1,280$27.53/hr8.1%

Occupations EmploymentMedian WageProjections
% Change 2016-2026
Private Detectives and Investigators 490N/A9.0%
Radio Operators 60$25.63/hr6.1%
Detectives and Criminal Investigators 1,490$36.11/hr6.5%

  • Record details of calls, dispatches, and messages.
  • Question callers to determine their locations, and the nature of their problems to determine type of response needed.
  • Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
  • Scan status charts and computer screens, and contact emergency response field units to determine emergency units available for dispatch.
  • Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information, and after-hours calls for departments within a city.
  • Answer routine inquiries, and refer calls not requiring dispatches to appropriate departments and agencies.
  • Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.
  • Monitor various radio frequencies such as those used by public works departments, school security, and civil defense to keep apprised of developing situations.
  • Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
  • Observe alarm registers and scan maps to determine whether a specific emergency is in the dispatch service area.