Occupational Employment Statistics
43-4151 Order Clerks
Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints. Excludes "Dispatchers, Except Police, Fire, and Ambulance" (43-5032) who both dispatch and take orders for services.
|
Southeast Minnesota
| 380 | 60 | $17.59/hr | $12.60/hr | $13.96/hr | $17.29/hr | $21.21/hr | $24.02/hr |
| Natural Resources and Mining | N/A | N/A |
| Construction | 20 | $19.82/hr |
| Manufacturing | 430 | $18.67/hr |
| Trade, Transportation and Utilities | 1,780 | $15.69/hr |
| Information | N/A | N/A |
| Financial Activities | 40 | $17.07/hr |
| Professional and Business Services | N/A | $18.66/hr |
| Education and Health Services | N/A | N/A |
| Leisure and Hospitality | 20 | $11.80/hr |
| Other Services | N/A | $10.09/hr |
| Public Administration | N/A | N/A |
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Cargo and Freight Agents
| 1,610 | $23.73/hr | 6.0% |
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Office Clerks, General
| 52,080 | $18.44/hr | -2.4% |
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Hotel, Motel, and Resort Desk Clerks
| 5,280 | $12.76/hr | 9.5% |
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Dispatchers, Except Police, Fire, and Ambulance
| 4,290 | $22.45/hr | -2.7% |
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Travel Agents
| 1,060 | $22.17/hr | -12.0% |
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Production, Planning, and Expediting Clerks
| 5,580 | $24.57/hr | 4.9% |
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Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
| 33,470 | $32.83/hr | 5.8% |
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New Accounts Clerks
| 980 | $19.45/hr | -3.7% |
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Brokerage Clerks
| 2,050 | $24.24/hr | 1.6% |
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Insurance Claims and Policy Processing Clerks
| 6,790 | $22.52/hr | 7.0% |
- File copies of orders received, or post orders on records.
- Notify departments when supplies of specific items are low, or when orders would deplete available supplies.
- Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
- Direct specified departments or units to prepare and ship orders to designated locations.
- Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
- Confer with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace shipments.
- Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
- Compute total charges for merchandise or services and shipping charges.
- Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
- Check inventory records to determine availability of requested merchandise.