Occupational Employment Statistics


43-4151 Order Clerks

Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints. Excludes "Dispatchers, Except Police, Fire, and Ambulance" (43-5032) who both dispatch and take orders for services.

Geography Click link for Career Profile EmploymentEmp SE*Percentiles
Southeast Minnesota 38060$17.59/hr$12.60/hr$13.96/hr$17.29/hr$21.21/hr$24.02/hr

IndustryOES Employment (Statewide)OES Median Wage (Statewide)
Natural Resources and MiningN/AN/A
Trade, Transportation and Utilities1,780$15.69/hr
Financial Activities40$17.07/hr
Professional and Business ServicesN/A$18.66/hr
Education and Health ServicesN/AN/A
Leisure and Hospitality20$11.80/hr
Other ServicesN/A$10.09/hr
Public AdministrationN/AN/A
Geography Click link for details EmploymentMedian WageProjections
% Change 2016-2026
Mankato-North Mankato MN MSA N/A$17.25/hrN/A
Rochester MN MSA N/AN/AN/A
St Cloud MN MSA N/A$17.71/hrN/A
Northeast Balance of State N/AN/AN/A
Grand Forks ND-MN MSA 10$14.47/hrN/A
Southwest Balance of State 30$17.52/hrN/A
Southwest Minnesota 50$15.95/hr-12.0%
Fargo ND-MN MSA 60$18.27/hrN/A
Northeast Minnesota 90$14.78/hr-6.2%
Duluth MN-WI MSA 100$14.36/hrN/A
Northwest Minnesota 170$16.45/hr-2.0%
Northwest Balance of State 170$16.50/hrN/A
Southeast Balance of State 260$15.46/hrN/A
Central Minnesota 300$16.65/hr1.8%
Southeast Minnesota 380$17.29/hr4.4%
Seven County Mpls-St Paul, MN 1,610$17.01/hr-5.1%
Minneapolis-St Paul-Bloomington MN-WI MSA 1,710$16.89/hrN/A
Minnesota 2,550$16.88/hr-4.4%

Occupations Click link for details EmploymentMedian WageProjections
% Change 2016-2026
Cargo and Freight Agents 1,610$23.73/hr6.0%
Office Clerks, General 52,080$18.44/hr-2.4%
Hotel, Motel, and Resort Desk Clerks 5,280$12.76/hr9.5%
Dispatchers, Except Police, Fire, and Ambulance 4,290$22.45/hr-2.7%
Travel Agents 1,060$22.17/hr-12.0%
Production, Planning, and Expediting Clerks 5,580$24.57/hr4.9%
Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products 33,470$32.83/hr5.8%
New Accounts Clerks 980$19.45/hr-3.7%
Brokerage Clerks 2,050$24.24/hr1.6%
Insurance Claims and Policy Processing Clerks 6,790$22.52/hr7.0%

  • File copies of orders received, or post orders on records.
  • Notify departments when supplies of specific items are low, or when orders would deplete available supplies.
  • Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
  • Direct specified departments or units to prepare and ship orders to designated locations.
  • Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
  • Confer with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace shipments.
  • Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
  • Compute total charges for merchandise or services and shipping charges.
  • Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
  • Check inventory records to determine availability of requested merchandise.