Occupational Employment Statistics


43-4151 Order Clerks

Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints. Excludes "Dispatchers, Except Police, Fire, and Ambulance" (43-5032) who both dispatch and take orders for services.

Geography EmploymentEmp SE*Percentiles
Northwest Minnesota 12017$18.51/hr$11.29/hr$15.46/hr$18.75/hr$22.16/hr$24.84/hr

IndustryOES Employment (Statewide)OES Median Wage (Statewide)
Trade, Transportation and Utilities1,380$14.84/hr
Financial Activities20$17.16/hr
Professional and Business ServicesN/A$18.54/hr
Education and Health ServicesN/A$18.37/hr
Leisure and HospitalityN/AN/A
Other ServicesN/A$9.89/hr
Geography EmploymentMedian WageProjections
% Change 2016-2026
St Cloud MN MSA N/A$18.08/hrN/A
Northeast Balance of State N/AN/AN/A
Southeast Balance of State N/AN/AN/A
Mankato-North Mankato MN MSA 20$16.35/hrN/A
Grand Forks ND-MN MSA 30$16.48/hrN/A
Southwest Balance of State 50$18.80/hrN/A
Fargo ND-MN MSA 60$17.70/hrN/A
Northeast Minnesota 70$15.12/hr-6.2%
Rochester MN MSA 80$18.17/hrN/A
Southwest Minnesota 90$18.42/hr-12.0%
La Crosse WI-MN MSA 90$16.82/hrN/A
Northwest Balance of State 100$18.87/hrN/A
Northwest Minnesota 120$18.75/hr-2.0%
Duluth MN-WI MSA 120$14.26/hrN/A
Central Minnesota 220$16.67/hr1.8%
Southeast Minnesota 290$16.48/hrN/A
Seven County Mpls-St Paul, MN 1,390$16.40/hr-5.1%
Minneapolis-St Paul-Bloomington MN-WI MSA 1,510$16.38/hrN/A
Minnesota 2,160$16.62/hr-4.4%

Occupations EmploymentMedian WageProjections
% Change 2016-2026
Cargo and Freight Agents 1,490$23.39/hr6.0%
Office Clerks, General 55,140$17.90/hr-2.4%
Hotel, Motel, and Resort Desk Clerks 5,200$12.10/hr9.5%
Dispatchers, Except Police, Fire, and Ambulance 4,250$21.53/hr-2.7%
Travel Agents 1,220$21.90/hr-12.0%
Production, Planning, and Expediting Clerks 5,340$24.28/hr4.9%
Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products 33,060$31.44/hr5.8%
New Accounts Clerks 1,170$18.76/hr-3.7%
Brokerage Clerks 2,470$23.88/hr1.6%
Insurance Claims and Policy Processing Clerks 6,230$21.65/hr7.0%

  • File copies of orders received, or post orders on records.
  • Notify departments when supplies of specific items are low, or when orders would deplete available supplies.
  • Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
  • Direct specified departments or units to prepare and ship orders to designated locations.
  • Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
  • Confer with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace shipments.
  • Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
  • Compute total charges for merchandise or services and shipping charges.
  • Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
  • Check inventory records to determine availability of requested merchandise.