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Occupational Employment Statistics


43-4151 Order Clerks

Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints. Excludes "Dispatchers, Except Police, Fire, and Ambulance" (43-5032) who both dispatch and take orders for services.

Geography Click link for Career Profile EmploymentEmp SE*Percentiles
Central Minnesota 17017$20.02/hr$15.39/hr$17.75/hr$19.29/hr$22.48/hr$25.24/hr

IndustryOES Employment (Statewide)OES Median Wage (Statewide)
Natural Resources and MiningN/AN/A
Trade, Transportation and Utilities1,480$19.44/hr
Financial ActivitiesN/AN/A
Professional and Business Services90$13.69/hr
Leisure and HospitalityN/AN/A
Other Services20$20.75/hr
Public AdministrationN/AN/A
Geography Click link for details EmploymentMedian WageProjections
% Change 2020-2030
Grand Forks ND-MN MSA N/AN/AN/A
Northeast Balance of State N/AN/AN/A
Mankato-North Mankato MN MSA 10$17.67/hrN/A
La Crosse WI-MN MSA 20$15.35/hrN/A
Duluth MN-WI MSA 40$17.97/hrN/A
Fargo ND-MN MSA 40$18.84/hrN/A
Rochester MN MSA 50$23.20/hrN/A
Southwest Balance of State 50$19.18/hrN/A
Southwest Minnesota 60$19.12/hr-15.1%
Northeast Minnesota 70$14.84/hr-12.5%
St Cloud MN MSA 70$18.84/hrN/A
Central Minnesota 170$19.29/hr-14.7%
Northwest Balance of State 170$19.18/hrN/A
Northwest Minnesota 180$19.18/hr-19.5%
Southeast Balance of State 180$15.34/hrN/A
Southeast Minnesota 220$17.35/hr-20.2%
Seven County Mpls-St Paul, MN 1,280$19.71/hr-21.4%
Minneapolis-St Paul-Bloomington MN-WI MSA 1,370$19.71/hrN/A
Minnesota 2,040$19.53/hr-20.9%

Occupations Click link for details EmploymentMedian WageProjections
% Change 2020-2030
Office Clerks, General 52,900$19.71/hr-3.3%
Hotel, Motel, and Resort Desk Clerks 3,560$14.66/hr14.1%
Dispatchers, Except Police, Fire, and Ambulance 3,230$24.64/hr2.2%
Cargo and Freight Agents 1,000$24.57/hr6.5%
Travel Agents 740$25.06/hr-3.5%
Production, Planning, and Expediting Clerks 5,780$25.24/hr3.6%
Brokerage Clerks 1,790$24.98/hr-8.3%
Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products 4,990$51.38/hr3.5%
New Accounts Clerks 1,530$19.39/hr-12.4%
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive 30,730$23.80/hr-9.4%

  • File copies of orders received, or post orders on records.
  • Notify departments when supplies of specific items are low, or when orders would deplete available supplies.
  • Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
  • Direct specified departments or units to prepare and ship orders to designated locations.
  • Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
  • Confer with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace shipments.
  • Adjust inventory records to reflect product movement.
  • Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
  • Recommend type of packing or labeling needed on order.
  • Compute total charges for merchandise or services and shipping charges.