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Occupational Employment Statistics


43-4111 Interviewers, Except Eligibility and Loan

Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

Geography Click link for Career Profile EmploymentEmp SE*Percentiles
Southwest Minnesota 14022$19.70/hr$15.95/hr$18.14/hr$18.69/hr$22.35/hr$23.51/hr

IndustryOES Employment (Statewide)OES Median Wage (Statewide)
Financial Activities20$21.06/hr
Professional and Business Services310$24.65/hr
Education and Health Services1,940$19.26/hr
Other Services20$17.74/hr
Public AdministrationN/AN/A
Geography Click link for details EmploymentMedian WageProjections
% Change 2020-2030
Grand Forks ND-MN MSA N/AN/AN/A
Rochester MN MSA N/A$21.28/hrN/A
La Crosse WI-MN MSA 30$20.18/hrN/A
Fargo ND-MN MSA 40$18.07/hrN/A
Mankato-North Mankato MN MSA 40$19.03/hrN/A
Northeast Balance of State 60$15.66/hrN/A
Southeast Balance of State 80$18.85/hrN/A
Southwest Minnesota 140$18.69/hr-10.2%
Southwest Balance of State 200$18.15/hrN/A
St Cloud MN MSA 220$18.85/hrN/A
Southeast Minnesota 230$19.26/hrN/A
Northwest Balance of State 250$18.15/hrN/A
Northwest Minnesota 260$18.15/hr-7.9%
Duluth MN-WI MSA 270$18.73/hrN/A
Northeast Minnesota 310$18.52/hr-10.9%
Central Minnesota 430$18.85/hr-7.6%
Seven County Mpls-St Paul, MN 890$23.61/hr-9.5%
Minneapolis-St Paul-Bloomington MN-WI MSA 1,010$23.56/hrN/A
Minnesota 2,280$19.61/hr-9.3%

Occupations Click link for details EmploymentMedian WageProjections
% Change 2020-2030
Customer Service Representatives 58,340$22.26/hr-4.4%
Receptionists and Information Clerks 14,630$17.21/hr-0.1%
Billing and Posting Clerks 6,170$23.88/hr-0.3%
Office Clerks, General 55,760$21.69/hr-3.3%
Healthcare Support Workers, All Other 4,290$20.31/hr7.0%
Compliance Officers 6,250$38.18/hr4.5%
Insurance Claims and Policy Processing Clerks 4,850$23.90/hr-1.3%
Switchboard Operators, Including Answering Service 230$19.78/hr-27.5%
Brokerage Clerks 1,570$25.31/hr-8.3%
Medical Secretaries and Administrative Assistants 15,370$22.94/hr7.1%

  • Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.
  • Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
  • Assist individuals in filling out applications or questionnaires.
  • Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees' comprehension.
  • Compile, record, and code results or data from interview or survey, using computer or specified form.
  • Review data obtained from interview for completeness and accuracy.
  • Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
  • Collect and analyze data, such as studying old records, tallying the number of outpatients entering each day or week, or participating in federal, state, or local population surveys as a Census Enumerator.
  • Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
  • Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.