Occupational Employment Statistics
43-4111 Interviewers, Except Eligibility and Loan
Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
|
Minnesota
| 2,510 | 259 | $21.96/hr | $16.22/hr | $19.28/hr | $22.39/hr | $25.18/hr | $28.19/hr |
| Trade, Transportation and Utilities | N/A | N/A |
| Information | N/A | N/A |
| Financial Activities | N/A | N/A |
| Professional and Business Services | 380 | $26.02/hr |
| Education and Health Services | 1,940 | $21.81/hr |
| Other Services | 10 | $18.66/hr |
| Public Administration | N/A | N/A |
|
Customer Service Representatives
| 61,870 | $23.27/hr | -4.4% |
|
Receptionists and Information Clerks
| 14,610 | $18.34/hr | 0.2% |
|
Billing and Posting Clerks
| 6,520 | $24.97/hr | 0.5% |
|
Office Clerks, General
| 56,580 | $22.85/hr | -3.9% |
|
Healthcare Support Workers, All Other
| 3,900 | $22.23/hr | 7.4% |
|
Compliance Officers
| 6,820 | $39.30/hr | 5.9% |
|
Insurance Claims and Policy Processing Clerks
| 3,640 | $24.69/hr | -1.7% |
|
Switchboard Operators, Including Answering Service
| 230 | $21.15/hr | -25.8% |
|
Brokerage Clerks
| 1,170 | $27.90/hr | -9.2% |
|
Medical Secretaries and Administrative Assistants
| 14,240 | $23.82/hr | 5.1% |
- Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.
- Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
- Assist individuals in filling out applications or questionnaires.
- Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees' comprehension.
- Compile, record, and code results or data from interview or survey, using computer or specified form.
- Review data obtained from interview for completeness and accuracy.
- Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
- Collect and analyze data, such as studying old records, tallying the number of outpatients entering each day or week, or participating in federal, state, or local population surveys as a Census Enumerator.
- Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
- Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.