Occupational Employment Statistics


43-4081 Hotel, Motel, and Resort Desk Clerks

Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

Geography Click link for Career Profile EmploymentEmp SE*Percentiles
Southeast Minnesota 73094$13.41/hr$10.61/hr$11.67/hr$13.26/hr$14.76/hr$16.71/hr

IndustryOES Employment (Statewide)OES Median Wage (Statewide)
Trade, Transportation and UtilitiesN/AN/A
Financial ActivitiesN/AN/A
Professional and Business ServicesN/AN/A
Leisure and Hospitality5,220$12.77/hr
Public AdministrationN/AN/A
Geography Click link for details EmploymentMedian WageProjections
% Change 2016-2026
Mankato-North Mankato MN MSA 100$11.90/hrN/A
La Crosse WI-MN MSA 150$11.44/hrN/A
St Cloud MN MSA 180$12.20/hrN/A
Fargo ND-MN MSA 250$12.22/hrN/A
Grand Forks ND-MN MSA 260$12.58/hrN/A
Southwest Balance of State 280$11.26/hrN/A
Northeast Balance of State 330$11.51/hrN/A
Southwest Minnesota 350$11.65/hr0.0%
Southeast Balance of State 390$13.34/hrN/A
Central Minnesota 400$12.02/hr7.6%
Rochester MN MSA 410$13.30/hrN/A
Duluth MN-WI MSA 460$12.03/hrN/A
Northeast Minnesota 670$11.91/hr10.7%
Southeast Minnesota 730$13.26/hr6.3%
Northwest Minnesota 950$13.00/hr13.3%
Northwest Balance of State 980$13.07/hrN/A
Seven County Mpls-St Paul, MN 1,970$13.19/hr10.0%
Minneapolis-St Paul-Bloomington MN-WI MSA 2,230$13.05/hrN/A
Minnesota 5,280$12.76/hr9.5%

Occupations Click link for details EmploymentMedian WageProjections
% Change 2016-2026
Office Clerks, General 52,080$18.44/hr-2.4%
Receptionists and Information Clerks 16,900$14.83/hr5.2%
Concierges 540$16.51/hr11.1%
Order Clerks 2,550$16.88/hr-4.4%
Retail Salespersons 84,960$12.72/hr-1.0%
Tellers 8,590$15.15/hr-6.7%
Customer Service Representatives 60,340$19.02/hr0.7%
Interviewers, Except Eligibility and Loan 3,400$18.91/hr10.0%
New Accounts Clerks 980$19.45/hr-3.7%
Medical Secretaries and Administrative Assistants 13,790$20.63/hr15.1%

  • Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Issue room keys and escort instructions to bellhops.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Make and confirm reservations.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Date-stamp, sort, and rack incoming mail and messages.