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Occupational Employment Statistics


43-4081 Hotel, Motel, and Resort Desk Clerks

Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

Geography Click link for Career Profile EmploymentEmp SE*Percentiles
Northwest Minnesota 68053$14.73/hr$12.22/hr$13.47/hr$14.15/hr$16.67/hr$17.73/hr

IndustryOES Employment (Statewide)OES Median Wage (Statewide)
Professional and Business Services40$21.93/hr
Leisure and Hospitality3,780$14.90/hr
Other ServicesN/AN/A
Public AdministrationN/AN/A
Geography Click link for details EmploymentMedian WageProjections
% Change 2020-2030
Northeast Balance of State N/AN/AN/A
Mankato-North Mankato MN MSA 70$14.60/hrN/A
St Cloud MN MSA 140$14.43/hrN/A
La Crosse WI-MN MSA 150$14.13/hrN/A
Southwest Balance of State 180$13.73/hrN/A
Grand Forks ND-MN MSA 220$13.55/hrN/A
Southwest Minnesota 230$14.10/hr17.7%
Rochester MN MSA 270$15.03/hrN/A
Southeast Balance of State 270$13.97/hrN/A
Central Minnesota 340$14.44/hr15.0%
Duluth MN-WI MSA 400$14.40/hrN/A
Southeast Minnesota 480$14.67/hr14.9%
Northeast Minnesota 560$14.54/hr17.5%
Northwest Balance of State 620$14.25/hrN/A
Northwest Minnesota 680$14.15/hr15.0%
Seven County Mpls-St Paul, MN 1,520$17.00/hr13.0%
Minneapolis-St Paul-Bloomington MN-WI MSA 1,690$16.59/hrN/A
Minnesota 3,840$14.94/hr14.1%

Occupations Click link for details EmploymentMedian WageProjections
% Change 2020-2030
Office Clerks, General 55,760$21.69/hr-3.3%
Receptionists and Information Clerks 14,630$17.21/hr-0.1%
First-Line Supervisors of Gambling Services Workers 720$25.92/hr20.3%
Order Clerks 1,170$19.95/hr-20.9%
Retail Salespersons 66,830$15.63/hr-3.0%
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive 31,510$23.21/hr-9.4%
Tellers 5,930$18.32/hr-12.1%
Concierges 600$17.28/hr8.5%
Customer Service Representatives 58,340$22.26/hr-4.4%
Interviewers, Except Eligibility and Loan 2,280$19.61/hr-9.3%

  • Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Issue room keys and escort instructions to bellhops.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Make and confirm reservations.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Date-stamp, sort, and rack incoming mail and messages.