Occupational Employment Statistics

DETAILED OCCUPATION DATA

43-4081 Hotel, Motel, and Resort Desk Clerks

Occupational Description:
Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

Occupational Employment Statistics(OES) Wage Data
First Quarter 2023

Geography	Employment	Emp SE*	Percentiles
Geography	Employment	Emp SE*	Mean	10th	25th	Median	75th	90th
Northwest Minnesota	680	53	$14.73/hr	$12.22/hr	$13.47/hr	$14.15/hr	$16.67/hr	$17.73/hr

Leading Industries for Hotel, Motel, and Resort Desk Clerks

Industry	OES Employment (Statewide)	OES Median Wage (Statewide)
Professional and Business Services	40	$21.93/hr
Leisure and Hospitality	3,780	$14.90/hr
Other Services	N/A	N/A
Public Administration	N/A	N/A

Other Regional Data for Hotel, Motel, and Resort Desk Clerks

Geography	Employment	Median Wage	Projections % Change 2020-2030
Fargo ND-MN MSA	N/A	N/A	N/A
Northeast Balance of State	N/A	N/A	N/A
Mankato-North Mankato MN MSA	70	$14.60/hr	N/A
St Cloud MN MSA	140	$14.43/hr	N/A
La Crosse WI-MN MSA	150	$14.13/hr	N/A
Southwest Balance of State	180	$13.73/hr	N/A
Grand Forks ND-MN MSA	220	$13.55/hr	N/A
Southwest Minnesota	230	$14.10/hr	17.7%
Rochester MN MSA	270	$15.03/hr	N/A
Southeast Balance of State	270	$13.97/hr	N/A
Central Minnesota	340	$14.44/hr	15.0%
Duluth MN-WI MSA	400	$14.40/hr	N/A
Southeast Minnesota	480	$14.67/hr	14.9%
Northeast Minnesota	560	$14.54/hr	17.5%
Northwest Balance of State	620	$14.25/hr	N/A
Northwest Minnesota	680	$14.15/hr	15.0%
Seven County Mpls-St Paul, MN	1,520	$17.00/hr	13.0%
Minneapolis-St Paul-Bloomington MN-WI MSA	1,690	$16.59/hr	N/A
Minnesota	3,840	$14.94/hr	14.1%

Related Occupations

Occupations	Employment	Median Wage	Projections % Change 2020-2030
Office Clerks, General	55,760	$21.69/hr	-3.3%
Receptionists and Information Clerks	14,630	$17.21/hr	-0.1%
First-Line Supervisors of Gambling Services Workers	720	$25.92/hr	20.3%
Order Clerks	1,170	$19.95/hr	-20.9%
Retail Salespersons	66,830	$15.63/hr	-3.0%
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive	31,510	$23.21/hr	-9.4%
Tellers	5,930	$18.32/hr	-12.1%
Concierges	600	$17.28/hr	8.5%
Customer Service Representatives	58,340	$22.26/hr	-4.4%
Interviewers, Except Eligibility and Loan	2,280	$19.61/hr	-9.3%

Task for Hotel, Motel, and Resort Desk Clerks

Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
Greet, register, and assign rooms to guests of hotels or motels.
Issue room keys and escort instructions to bellhops.
Keep records of room availability and guests' accounts, manually or using computers.
Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
Verify customers' credit, and establish how the customer will pay for the accommodation.
Make and confirm reservations.
Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
Date-stamp, sort, and rack incoming mail and messages.