Occupational Employment Statistics


43-4081 Hotel, Motel, and Resort Desk Clerks

Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

Geography EmploymentEmp SE*Percentiles
Northwest Minnesota 1,010190$12.04/hr$10.22/hr$10.57/hr$11.81/hr$13.31/hr$14.70/hr

IndustryOES Employment (Statewide)OES Median Wage (Statewide)
Trade, Transportation and UtilitiesN/AN/A
Financial ActivitiesN/AN/A
Professional and Business ServicesN/AN/A
Education and Health ServicesN/AN/A
Leisure and Hospitality5,120$12.10/hr
Other ServicesN/AN/A
Public AdministrationN/AN/A
Geography EmploymentMedian WageProjections
% Change 2016-2026
Mankato-North Mankato MN MSA 80$12.10/hrN/A
La Crosse WI-MN MSA 180$10.64/hrN/A
St Cloud MN MSA 200$11.85/hrN/A
Southwest Balance of State 250$10.10/hrN/A
Central Minnesota 270$11.61/hr7.6%
Fargo ND-MN MSA 290$11.87/hrN/A
Grand Forks ND-MN MSA 290$12.16/hrN/A
Rochester MN MSA 310$13.32/hrN/A
Northeast Balance of State 380$11.45/hrN/A
Southwest Minnesota 390$10.92/hr0.0%
Southeast Balance of State 470$12.23/hrN/A
Duluth MN-WI MSA 540$11.73/hrN/A
Southeast Minnesota 720$12.73/hr6.3%
Northeast Minnesota 780$11.72/hr10.7%
Northwest Minnesota 1,010$11.81/hr13.3%
Northwest Balance of State 1,040$11.82/hrN/A
Seven County Mpls-St Paul, MN 1,640$12.89/hr10.0%
Minneapolis-St Paul-Bloomington MN-WI MSA 2,010$12.49/hrN/A
Minnesota 5,200$12.10/hr9.5%

Occupations EmploymentMedian WageProjections
% Change 2016-2026
Office Clerks, General 55,140$17.90/hr-2.4%
Receptionists and Information Clerks 16,980$14.73/hr5.2%
Concierges 650$15.26/hr11.1%
Order Clerks 2,160$16.62/hr-4.4%
Retail Salespersons 87,430$12.38/hr-1.0%
Tellers 8,300$14.57/hr-6.7%
Customer Service Representatives 58,710$18.55/hr0.7%
Interviewers, Except Eligibility and Loan 3,610$18.54/hr10.0%
New Accounts Clerks 1,170$18.76/hr-3.7%
Medical Secretaries 12,450$20.83/hr15.1%

  • Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Issue room keys and escort instructions to bellhops.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Make and confirm reservations.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Date-stamp, sort, and rack incoming mail and messages.