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Occupational Employment Statistics


43-4081 Hotel, Motel, and Resort Desk Clerks

Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

Geography Click link for Career Profile EmploymentEmp SE*Percentiles
Northeast Minnesota 54043$14.22/hr$11.79/hr$12.09/hr$14.60/hr$14.79/hr$17.18/hr

IndustryOES Employment (Statewide)OES Median Wage (Statewide)
Leisure and Hospitality3,490$14.66/hr
Other ServicesN/AN/A
Public Administration70$15.42/hr
Geography Click link for details EmploymentMedian WageProjections
% Change 2020-2030
Rochester MN MSA N/AN/AN/A
Northeast Balance of State N/AN/AN/A
Mankato-North Mankato MN MSA 70$14.79/hrN/A
St Cloud MN MSA 120$14.87/hrN/A
La Crosse WI-MN MSA 150$14.09/hrN/A
Grand Forks ND-MN MSA 180$14.77/hrN/A
Southwest Balance of State 180$14.00/hrN/A
Southwest Minnesota 230$14.53/hr17.7%
Southeast Balance of State 280$14.54/hrN/A
Central Minnesota 340$14.61/hr15.0%
Duluth MN-WI MSA 370$14.60/hrN/A
Fargo ND-MN MSA 400$14.82/hrN/A
Southeast Minnesota 460$14.63/hr14.9%
Northeast Minnesota 540$14.60/hr17.5%
Northwest Balance of State 610$14.58/hrN/A
Northwest Minnesota 670$14.58/hr15.0%
Seven County Mpls-St Paul, MN 1,300$15.29/hr13.0%
Minneapolis-St Paul-Bloomington MN-WI MSA 1,460$15.29/hrN/A
Minnesota 3,560$14.66/hr14.1%

Occupations Click link for details EmploymentMedian WageProjections
% Change 2020-2030
Office Clerks, General 52,900$19.71/hr-3.3%
Receptionists and Information Clerks 15,010$18.07/hr-0.1%
First-Line Supervisors of Gambling Services Workers 840$25.44/hr20.3%
Order Clerks 2,040$19.53/hr-20.9%
Retail Salespersons 71,830$15.24/hr-3.0%
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive 30,730$23.80/hr-9.4%
Tellers 5,800$18.84/hr-12.1%
Concierges 600$19.97/hr8.5%
Customer Service Representatives 49,920$20.68/hr-4.4%
Interviewers, Except Eligibility and Loan 3,030$19.59/hr-9.3%

  • Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Issue room keys and escort instructions to bellhops.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Make and confirm reservations.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Date-stamp, sort, and rack incoming mail and messages.