Occupational Employment Statistics

DETAILED OCCUPATION DATA

43-4081 Hotel, Motel, and Resort Desk Clerks

Occupational Description:
Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

Occupational Employment Statistics(OES) Wage Data
First Quarter 2024

Geography	Employment	Emp SE*	Percentiles
Geography	Employment	Emp SE*	Mean	10th	25th	Median	75th	90th
Minnesota	4,710	250	$16.77/hr	$14.34/hr	$14.91/hr	$17.23/hr	$18.14/hr	$18.76/hr

Leading Industries for Hotel, Motel, and Resort Desk Clerks

Industry	OES Employment (Statewide)	OES Median Wage (Statewide)
Professional and Business Services	50	$23.81/hr
Leisure and Hospitality	4,610	$17.19/hr
Other Services	N/A	N/A
Public Administration	N/A	N/A

Other Regional Data for Hotel, Motel, and Resort Desk Clerks

Geography	Employment	Median Wage	Projections % Change 2022-2032
Mankato-North Mankato MN MSA	80	$15.36/hr	N/A
La Crosse WI-MN MSA	160	$14.77/hr	N/A
St Cloud MN MSA	190	$15.74/hr	N/A
Southwest Balance of State	220	$14.57/hr	N/A
Grand Forks ND-MN MSA	230	$14.10/hr	N/A
Northeast Balance of State	280	$15.22/hr	N/A
Southwest Minnesota	290	$14.75/hr	6.5%
Rochester MN MSA	310	$17.25/hr	N/A
Southeast Balance of State	340	$14.90/hr	N/A
Central Minnesota	420	$15.73/hr	7.8%
Duluth MN-WI MSA	430	$15.11/hr	N/A
Southeast Minnesota	570	$15.63/hr	4.8%
Fargo ND-MN MSA	580	$14.64/hr	N/A
Northeast Minnesota	630	$15.22/hr	5.4%
Northwest Balance of State	740	$14.82/hr	N/A
Northwest Minnesota	800	$14.82/hr	5.8%
Seven County Mpls-St Paul, MN	1,960	$17.82/hr	0.5%
Minneapolis-St Paul-Bloomington MN-WI MSA	2,150	$17.76/hr	N/A
Minnesota	4,710	$17.23/hr	3.2%

Related Occupations

Occupations	Employment	Median Wage	Projections % Change 2022-2032
Office Clerks, General	56,580	$22.85/hr	-3.9%
Receptionists and Information Clerks	14,610	$18.34/hr	0.2%
First-Line Supervisors of Gambling Services Workers	600	$27.75/hr	7.3%
Order Clerks	740	$22.11/hr	-16.5%
Retail Salespersons	67,280	$17.34/hr	-0.3%
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive	30,810	$23.91/hr	-10.1%
Tellers	5,770	$19.19/hr	-16.3%
Concierges	620	$19.06/hr	6.8%
Customer Service Representatives	61,870	$23.27/hr	-4.4%
Interviewers, Except Eligibility and Loan	2,510	$22.39/hr	-8.6%

Task for Hotel, Motel, and Resort Desk Clerks

Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
Greet, register, and assign rooms to guests of hotels or motels.
Issue room keys and escort instructions to bellhops.
Keep records of room availability and guests' accounts, manually or using computers.
Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
Verify customers' credit, and establish how the customer will pay for the accommodation.
Make and confirm reservations.
Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
Date-stamp, sort, and rack incoming mail and messages.