Occupational Employment Statistics
43-4021 Correspondence Clerks
Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.
| Professional and Business Services | N/A | N/A |
| Public Administration | N/A | N/A |
|
Payroll and Timekeeping Clerks
| 2,760 | $26.76/hr | -14.4% |
|
Human Resources Assistants, Except Payroll and Timekeeping
| 3,330 | $23.64/hr | -5.1% |
|
Executive Secretaries and Executive Administrative Assistants
| 10,090 | $33.58/hr | -20.1% |
|
Insurance Claims and Policy Processing Clerks
| 4,850 | $23.90/hr | -1.3% |
|
Bill and Account Collectors
| 3,970 | $21.82/hr | -14.4% |
|
Paralegals and Legal Assistants
| 6,140 | $30.15/hr | 10.6% |
|
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
| 31,510 | $23.21/hr | -9.4% |
|
Court, Municipal, and License Clerks
| 6,390 | $24.79/hr | 3.3% |
|
Credit Authorizers, Checkers, and Clerks
| 460 | $31.83/hr | -7.9% |
|
Loan Interviewers and Clerks
| 5,160 | $23.77/hr | -2.0% |
- Maintain files and control records to show correspondence activities.
- Ensure that money collected is properly recorded and secured.
- Compute costs of records furnished to requesters, and write letters to obtain payment.
- Process orders for goods requested in correspondence.
- Read incoming correspondence to ascertain nature of writers' concerns and to determine disposition of correspondence.
- Compose correspondence requesting medical information and records.
- Compile data pertinent to manufacture of special products for customers.
- Respond to internal and external requests for the release of information contained in medical records, copying medical records, and selective extracts in accordance with laws and regulations.
- Route correspondence to other departments for reply.
- Review correspondence for format and typographical accuracy, assemble the information into a prescribed form with the correct number of copies, and submit it to an authorized official for signature.