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Occupational Employment Statistics


43-1011 First-Line Supervisors of Office and Administrative Support Workers

Directly supervise and coordinate the activities of clerical and administrative support workers.

Geography Click link for Career Profile EmploymentEmp SE*Percentiles
Southwest Minnesota 1,07041$31.20/hr$19.68/hr$24.54/hr$31.05/hr$37.08/hr$40.88/hr

IndustryOES Employment (Statewide)OES Median Wage (Statewide)
Natural Resources and Mining20$25.20/hr
Trade, Transportation and Utilities4,760$31.42/hr
Financial Activities3,900$32.50/hr
Professional and Business Services4,020$32.50/hr
Education and Health Services3,050$31.51/hr
Leisure and Hospitality490$24.32/hr
Other Services350$25.08/hr
Public Administration1,400$38.64/hr
Geography Click link for details EmploymentMedian WageProjections
% Change 2020-2030
Northeast Balance of State 240$30.60/hrN/A
Grand Forks ND-MN MSA 250$29.38/hrN/A
Mankato-North Mankato MN MSA 390$31.17/hrN/A
La Crosse WI-MN MSA 650$31.42/hrN/A
Southwest Balance of State 720$30.75/hrN/A
St Cloud MN MSA 760$31.17/hrN/A
Rochester MN MSA 830$32.32/hrN/A
Duluth MN-WI MSA 840$30.19/hrN/A
Northeast Minnesota 870$29.96/hr-2.5%
Southeast Balance of State 880$30.95/hrN/A
Fargo ND-MN MSA 900$31.08/hrN/A
Southwest Minnesota 1,070$31.05/hr-4.5%
Northwest Balance of State 1,350$30.95/hrN/A
Northwest Minnesota 1,520$30.94/hr-3.4%
Southeast Minnesota 1,540$31.42/hr-4.1%
Central Minnesota 1,760$31.29/hr-4.9%
Seven County Mpls-St Paul, MN 13,610$32.50/hr-4.6%
Minneapolis-St Paul-Bloomington MN-WI MSA 14,630$32.50/hrN/A
Minnesota 20,940$32.07/hr-4.4%

Occupations Click link for details EmploymentMedian WageProjections
% Change 2020-2030
First-Line Supervisors of Non-Retail Sales Workers 3,200$41.16/hr-3.3%
Administrative Services Managers N/AN/AN/A
Personal Service Managers, All Other 130$29.77/hrN/A
Loan Interviewers and Clerks 4,500$24.46/hr-2.0%
Gambling Managers 90$39.69/hr23.3%
Managers, All Other 6,140$61.74/hrN/A
Securities, Commodities, and Financial Services Sales Agents 7,530$40.46/hr6.7%
Executive Secretaries and Executive Administrative Assistants 10,140$31.55/hr-20.1%
Fundraisers 2,220$31.29/hr7.8%
Purchasing Managers 1,560$64.38/hr4.9%

  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
  • Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
  • Interpret and communicate work procedures and company policies to staff.
  • Coordinate activities with other supervisory personnel or with other work units or departments.
  • Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Compute figures such as balances, totals, or commissions.