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Occupational Employment Statistics


43-1011 First-Line Supervisors of Office and Administrative Support Workers

Directly supervise and coordinate the activities of clerical and administrative support workers.

Geography Click link for Career Profile EmploymentEmp SE*Percentiles
Southeast Minnesota 1,73060$32.88/hr$20.35/hr$25.79/hr$31.28/hr$38.15/hr$47.38/hr

IndustryOES Employment (Statewide)OES Median Wage (Statewide)
Natural Resources and Mining20$25.48/hr
Trade, Transportation and Utilities5,340$31.41/hr
Financial Activities3,930$33.36/hr
Professional and Business Services4,150$32.90/hr
Education and Health Services3,460$31.77/hr
Leisure and Hospitality810$23.15/hr
Other Services680$26.45/hr
Public AdministrationN/A$37.00/hr
Geography Click link for details EmploymentMedian WageProjections
% Change 2020-2030
Grand Forks ND-MN MSA 270$29.82/hrN/A
Northeast Balance of State 300$30.28/hrN/A
Mankato-North Mankato MN MSA 420$30.94/hrN/A
La Crosse WI-MN MSA 550$30.17/hrN/A
St Cloud MN MSA 770$31.06/hrN/A
Fargo ND-MN MSA 850$30.66/hrN/A
Southwest Balance of State 850$29.55/hrN/A
Rochester MN MSA 950$30.94/hrN/A
Duluth MN-WI MSA 1,000$29.79/hrN/A
Southeast Balance of State 1,000$31.20/hrN/A
Northeast Minnesota 1,060$30.01/hr-2.5%
Southwest Minnesota 1,240$30.66/hr-4.5%
Northwest Balance of State 1,520$29.39/hrN/A
Southeast Minnesota 1,730$31.28/hr-4.1%
Northwest Minnesota 1,740$29.41/hr-3.4%
Central Minnesota 1,870$30.65/hr-4.9%
Seven County Mpls-St Paul, MN 14,880$33.85/hr-4.6%
Minneapolis-St Paul-Bloomington MN-WI MSA 15,930$33.64/hrN/A
Minnesota 23,510$32.32/hr-4.4%

Occupations Click link for details EmploymentMedian WageProjections
% Change 2020-2030
First-Line Supervisors of Non-Retail Sales Workers 2,720$42.57/hr-3.3%
Administrative Services Managers 5,580$58.69/hrN/A
Personal Service Managers, All Other 80$26.16/hrN/A
Loan Interviewers and Clerks 5,160$23.77/hr-2.0%
Gambling Managers 110$45.89/hr23.3%
Managers, All Other 5,740$64.34/hrN/A
Securities, Commodities, and Financial Services Sales Agents 8,560$36.33/hr6.7%
Executive Secretaries and Executive Administrative Assistants 10,090$33.58/hr-20.1%
Fundraisers 2,370$31.34/hr7.8%
Purchasing Managers 1,550$61.59/hr4.9%

  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
  • Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
  • Interpret and communicate work procedures and company policies to staff.
  • Coordinate activities with other supervisory personnel or with other work units or departments.
  • Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Compute figures such as balances, totals, or commissions.