Occupational Employment Statistics


43-1011 First-Line Supervisors of Office and Administrative Support Workers

Directly supervise and coordinate the activities of clerical and administrative support workers.

Geography Click link for Career Profile EmploymentEmp SE*Percentiles
Southeast Minnesota 1,380161$26.76/hr$16.73/hr$20.15/hr$25.90/hr$32.21/hr$38.62/hr

IndustryOES Employment (Statewide)OES Median Wage (Statewide)
Natural Resources and Mining10$37.05/hr
Trade, Transportation and Utilities5,690$25.42/hr
Financial Activities4,480$30.42/hr
Professional and Business Services3,530$33.85/hr
Education and Health Services2,850$27.51/hr
Leisure and Hospitality800$21.95/hr
Other Services300$22.99/hr
Public Administration1,520$34.31/hr
Geography Click link for details EmploymentMedian WageProjections
% Change 2016-2026
Grand Forks ND-MN MSA 270$24.99/hrN/A
Northeast Balance of State 290$25.47/hrN/A
Mankato-North Mankato MN MSA 400$26.70/hrN/A
La Crosse WI-MN MSA 630$26.51/hrN/A
Rochester MN MSA 650$25.87/hrN/A
Southwest Balance of State 660$26.20/hrN/A
St Cloud MN MSA 750$24.94/hrN/A
Duluth MN-WI MSA 870$26.20/hrN/A
Southeast Balance of State 940$25.77/hrN/A
Northeast Minnesota 960$26.75/hr-5.8%
Southwest Minnesota 1,090$25.88/hr-1.8%
Fargo ND-MN MSA 1,190$25.95/hrN/A
Northwest Balance of State 1,210$27.39/hrN/A
Southeast Minnesota 1,380$25.90/hr0.8%
Northwest Minnesota 1,450$27.18/hr0.7%
Central Minnesota 1,950$25.74/hr6.7%
Seven County Mpls-St Paul, MN 14,780$30.75/hr2.3%
Minneapolis-St Paul-Bloomington MN-WI MSA 15,780$30.53/hrN/A
Minnesota 21,470$29.47/hr1.6%

Occupations Click link for details EmploymentMedian WageProjections
% Change 2016-2026
First-Line Supervisors of Non-Retail Sales Workers 3,470$39.36/hr5.4%
Loan Interviewers and Clerks 5,760$20.35/hr6.3%
Gambling Managers 90$30.36/hr1.2%
Executive Secretaries and Executive Administrative Assistants 10,720$28.59/hr-17.2%
Education Administrators, All Other 950$36.78/hr10.8%
Fundraisers 1,990$27.64/hr11.0%
Purchasing Managers 2,050$56.89/hr6.8%
Human Resources Specialists 13,000$30.74/hr5.4%
Securities, Commodities, and Financial Services Sales Agents 9,240$41.58/hr4.0%
Human Resources Assistants, Except Payroll and Timekeeping 3,170$21.52/hr-3.4%

  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
  • Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
  • Interpret and communicate work procedures and company policies to staff.
  • Coordinate activities with other supervisory personnel or with other work units or departments.
  • Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Compute figures such as balances, totals, or commissions.