Occupational Employment Statistics


43-1011 First-Line Supervisors of Office and Administrative Support Workers

Directly supervise and coordinate the activities of clerical and administrative support workers.

Geography EmploymentEmp SE*Percentiles
Northwest Minnesota 1,47083$27.35/hr$17.71/hr$21.55/hr$26.54/hr$31.78/hr$38.74/hr

IndustryOES Employment (Statewide)OES Median Wage (Statewide)
Natural Resources and Mining10$34.32/hr
Trade, Transportation and Utilities6,560$26.80/hr
Financial Activities4,230$29.68/hr
Professional and Business Services3,420$32.86/hr
Education and Health Services3,020$27.30/hr
Leisure and Hospitality760$21.02/hr
Other Services360$22.67/hr
Public Administration1,450$33.16/hr
Geography EmploymentMedian WageProjections
% Change 2016-2026
Grand Forks ND-MN MSA 290$26.21/hrN/A
Northeast Balance of State 330$23.91/hrN/A
Mankato-North Mankato MN MSA 350$25.66/hrN/A
Rochester MN MSA 660$24.36/hrN/A
La Crosse WI-MN MSA 680$24.87/hrN/A
Southwest Balance of State 730$25.50/hrN/A
St Cloud MN MSA 800$24.85/hrN/A
Duluth MN-WI MSA 830$24.54/hrN/A
Southeast Balance of State 990$26.17/hrN/A
Northeast Minnesota 990$24.98/hr-5.8%
Southwest Minnesota 1,090$25.07/hr-1.8%
Northwest Balance of State 1,160$26.68/hrN/A
Fargo ND-MN MSA 1,210$25.83/hrN/A
Southeast Minnesota 1,440$25.51/hr0.8%
Northwest Minnesota 1,470$26.54/hr0.7%
Central Minnesota 2,100$25.50/hr6.7%
Seven County Mpls-St Paul, MN 15,270$30.29/hr2.3%
Minneapolis-St Paul-Bloomington MN-WI MSA 16,320$30.06/hrN/A
Minnesota 22,140$28.97/hr1.6%

Occupations EmploymentMedian WageProjections
% Change 2016-2026
Administrative Services Managers 6,700$44.87/hr7.9%
First-Line Supervisors/Managers of Non-Retail Sales Workers 3,360$37.82/hr5.4%
Loan Interviewers and Clerks 5,530$20.02/hr6.3%
Gaming Managers 100$29.68/hr1.2%
Executive Secretaries and Administrative Assistants 12,510$26.92/hr-17.2%
Education Administrators, All Other 1,130$36.26/hr10.8%
Fundraisers 1,740$27.83/hr11.0%
Purchasing Managers 2,140$54.84/hr6.8%
Employment, Recruitment, and Placement Specialists 12,670$29.57/hr5.4%
Securities, Commodities, and Financial Services Sales Agents 9,470$39.36/hr4.0%

  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
  • Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
  • Interpret and communicate work procedures and company policies to staff.
  • Coordinate activities with other supervisory personnel or with other work units or departments.
  • Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Compute figures such as balances, totals, or commissions.