Occupational Employment Statistics

DETAILED OCCUPATION DATA

43-1011 First-Line Supervisors of Office and Administrative Support Workers

Occupational Description:
Directly supervise and coordinate the activities of clerical and administrative support workers.

Occupational Employment Statistics(OES) Wage Data
First Quarter 2023

Geography	Employment	Emp SE*	Percentiles
Geography	Employment	Emp SE*	Mean	10th	25th	Median	75th	90th
Northwest Minnesota	1,740	51	$30.65/hr	$18.98/hr	$24.10/hr	$29.41/hr	$36.01/hr	$43.38/hr

Leading Industries for First-Line Supervisors of Office and Administrative Support Workers

Industry	OES Employment (Statewide)	OES Median Wage (Statewide)
Natural Resources and Mining	20	$25.48/hr
Construction	720	$32.25/hr
Manufacturing	2,070	$37.02/hr
Trade, Transportation and Utilities	5,340	$31.41/hr
Information	720	$35.14/hr
Financial Activities	3,930	$33.36/hr
Professional and Business Services	4,150	$32.90/hr
Education and Health Services	3,460	$31.77/hr
Leisure and Hospitality	810	$23.15/hr
Other Services	680	$26.45/hr
Public Administration	N/A	$37.00/hr

Other Regional Data for First-Line Supervisors of Office and Administrative Support Workers

Geography	Employment	Median Wage	Projections % Change 2020-2030
Grand Forks ND-MN MSA	270	$29.82/hr	N/A
Northeast Balance of State	300	$30.28/hr	N/A
Mankato-North Mankato MN MSA	420	$30.94/hr	N/A
La Crosse WI-MN MSA	550	$30.17/hr	N/A
St Cloud MN MSA	770	$31.06/hr	N/A
Fargo ND-MN MSA	850	$30.66/hr	N/A
Southwest Balance of State	850	$29.55/hr	N/A
Rochester MN MSA	950	$30.94/hr	N/A
Duluth MN-WI MSA	1,000	$29.79/hr	N/A
Southeast Balance of State	1,000	$31.20/hr	N/A
Northeast Minnesota	1,060	$30.01/hr	-2.5%
Southwest Minnesota	1,240	$30.66/hr	-4.5%
Northwest Balance of State	1,520	$29.39/hr	N/A
Southeast Minnesota	1,730	$31.28/hr	-4.1%
Northwest Minnesota	1,740	$29.41/hr	-3.4%
Central Minnesota	1,870	$30.65/hr	-4.9%
Seven County Mpls-St Paul, MN	14,880	$33.85/hr	-4.6%
Minneapolis-St Paul-Bloomington MN-WI MSA	15,930	$33.64/hr	N/A
Minnesota	23,510	$32.32/hr	-4.4%

Related Occupations

Occupations	Employment	Median Wage	Projections % Change 2020-2030
First-Line Supervisors of Non-Retail Sales Workers	2,720	$42.57/hr	-3.3%
Administrative Services Managers	5,580	$58.69/hr	N/A
Personal Service Managers, All Other	80	$26.16/hr	N/A
Loan Interviewers and Clerks	5,160	$23.77/hr	-2.0%
Gambling Managers	110	$45.89/hr	23.3%
Managers, All Other	5,740	$64.34/hr	N/A
Securities, Commodities, and Financial Services Sales Agents	8,560	$36.33/hr	6.7%
Executive Secretaries and Executive Administrative Assistants	10,090	$33.58/hr	-20.1%
Fundraisers	2,370	$31.34/hr	7.8%
Purchasing Managers	1,550	$61.59/hr	4.9%

Task for First-Line Supervisors of Office and Administrative Support Workers

Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Resolve customer complaints or answer customers' questions regarding policies and procedures.
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
Interpret and communicate work procedures and company policies to staff.
Coordinate activities with other supervisory personnel or with other work units or departments.
Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
Train or instruct employees in job duties or company policies or arrange for training to be provided.
Compute figures such as balances, totals, or commissions.