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Occupational Employment Statistics


43-1011 First-Line Supervisors of Office and Administrative Support Workers

Directly supervise and coordinate the activities of clerical and administrative support workers.

Geography Click link for Career Profile EmploymentEmp SE*Percentiles
Northeast Minnesota 1,05043$32.09/hr$20.10/hr$24.16/hr$30.41/hr$38.26/hr$45.33/hr

IndustryOES Employment (Statewide)OES Median Wage (Statewide)
Natural Resources and MiningN/AN/A
Trade, Transportation and Utilities4,980$33.25/hr
Financial Activities3,870$37.39/hr
Professional and Business Services4,620$36.35/hr
Education and Health Services3,840$32.97/hr
Leisure and Hospitality940$23.17/hr
Other Services630$28.81/hr
Public Administration1,630$39.08/hr
Geography Click link for details EmploymentMedian WageProjections
% Change 2020-2030
Grand Forks ND-MN MSA 290$29.93/hrN/A
Northeast Balance of State 320$30.26/hrN/A
Mankato-North Mankato MN MSA 380$31.62/hrN/A
La Crosse WI-MN MSA 600$30.62/hrN/A
Southwest Balance of State 800$30.61/hrN/A
St Cloud MN MSA 810$32.31/hrN/A
Fargo ND-MN MSA 880$31.73/hrN/A
Duluth MN-WI MSA 970$30.32/hrN/A
Southeast Balance of State 980$32.42/hrN/A
Rochester MN MSA 1,020$36.82/hrN/A
Northeast Minnesota 1,050$30.41/hr-2.5%
Southwest Minnesota 1,150$31.57/hr-4.5%
Northwest Balance of State 1,510$30.47/hrN/A
Northwest Minnesota 1,720$30.43/hr-3.4%
Southeast Minnesota 1,810$35.10/hr-4.1%
Central Minnesota 1,960$32.17/hr-4.9%
Seven County Mpls-St Paul, MN 15,050$37.01/hr-4.6%
Minneapolis-St Paul-Bloomington MN-WI MSA 16,220$36.98/hrN/A
Minnesota 23,870$35.05/hr-4.4%

Occupations Click link for details EmploymentMedian WageProjections
% Change 2020-2030
First-Line Supervisors of Non-Retail Sales Workers 2,720$39.24/hr-3.3%
Administrative Services Managers 5,060$63.23/hrN/A
Personal Service Managers, All Other N/AN/AN/A
Loan Interviewers and Clerks 4,320$24.06/hr-2.0%
Gambling Managers N/A$34.35/hr23.3%
Managers, All Other 5,400$73.14/hrN/A
Securities, Commodities, and Financial Services Sales Agents 7,830$36.43/hr6.7%
Executive Secretaries and Executive Administrative Assistants 9,110$36.15/hr-20.1%
Fundraisers 2,510$33.78/hr7.8%
Purchasing Managers 1,310$68.84/hr4.9%

  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
  • Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
  • Interpret and communicate work procedures and company policies to staff.
  • Coordinate activities with other supervisory personnel or with other work units or departments.
  • Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Compute figures such as balances, totals, or commissions.