Occupational Employment Statistics

DETAILED OCCUPATION DATA

43-1011 First-Line Supervisors of Office and Administrative Support Workers

Occupational Description:
Directly supervise and coordinate the activities of clerical and administrative support workers.

Occupational Employment Statistics(OES) Wage Data
First Quarter 2024

Geography	Employment	Emp SE*	Percentiles
Geography	Employment	Emp SE*	Mean	10th	25th	Median	75th	90th
Northeast Minnesota	1,050	43	$32.09/hr	$20.10/hr	$24.16/hr	$30.41/hr	$38.26/hr	$45.33/hr

Leading Industries for First-Line Supervisors of Office and Administrative Support Workers

Industry	OES Employment (Statewide)	OES Median Wage (Statewide)
Natural Resources and Mining	N/A	N/A
Construction	770	$34.82/hr
Manufacturing	1,940	$37.94/hr
Trade, Transportation and Utilities	4,980	$33.25/hr
Information	630	$39.06/hr
Financial Activities	3,870	$37.39/hr
Professional and Business Services	4,620	$36.35/hr
Education and Health Services	3,840	$32.97/hr
Leisure and Hospitality	940	$23.17/hr
Other Services	630	$28.81/hr
Public Administration	1,630	$39.08/hr

Other Regional Data for First-Line Supervisors of Office and Administrative Support Workers

Geography	Employment	Median Wage	Projections % Change 2022-2032
Grand Forks ND-MN MSA	290	$29.93/hr	N/A
Northeast Balance of State	320	$30.26/hr	N/A
Mankato-North Mankato MN MSA	380	$31.62/hr	N/A
La Crosse WI-MN MSA	600	$30.62/hr	N/A
Southwest Balance of State	800	$30.61/hr	N/A
St Cloud MN MSA	810	$32.31/hr	N/A
Fargo ND-MN MSA	880	$31.73/hr	N/A
Duluth MN-WI MSA	970	$30.32/hr	N/A
Southeast Balance of State	980	$32.42/hr	N/A
Rochester MN MSA	1,020	$36.82/hr	N/A
Northeast Minnesota	1,050	$30.41/hr	-2.5%
Southwest Minnesota	1,150	$31.57/hr	-4.5%
Northwest Balance of State	1,510	$30.47/hr	N/A
Northwest Minnesota	1,720	$30.43/hr	-3.4%
Southeast Minnesota	1,810	$35.10/hr	-4.1%
Central Minnesota	1,960	$32.17/hr	-4.9%
Seven County Mpls-St Paul, MN	15,050	$37.01/hr	-4.6%
Minneapolis-St Paul-Bloomington MN-WI MSA	16,220	$36.98/hr	N/A
Minnesota	23,870	$35.05/hr	-4.3%

Related Occupations

Occupations	Employment	Median Wage	Projections % Change 2022-2032
First-Line Supervisors of Non-Retail Sales Workers	2,720	$39.24/hr	-1.9%
Administrative Services Managers	5,060	$63.23/hr	6.3%
Personal Service Managers, All Other	N/A	N/A	N/A
Loan Interviewers and Clerks	4,320	$24.06/hr	-3.2%
Gambling Managers	N/A	$34.35/hr	N/A
Managers, All Other	5,400	$73.14/hr	3.1%
Securities, Commodities, and Financial Services Sales Agents	7,830	$36.43/hr	6.2%
Executive Secretaries and Executive Administrative Assistants	9,110	$36.15/hr	-20.3%
Fundraisers	2,510	$33.78/hr	6.8%
Purchasing Managers	1,310	$68.84/hr	7.4%

Task for First-Line Supervisors of Office and Administrative Support Workers

Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Resolve customer complaints or answer customers' questions regarding policies and procedures.
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
Interpret and communicate work procedures and company policies to staff.
Coordinate activities with other supervisory personnel or with other work units or departments.
Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
Train or instruct employees in job duties or company policies or arrange for training to be provided.
Compute figures such as balances, totals, or commissions.