Occupational Employment Statistics
41-9041 Telemarketers
Solicit donations or orders for goods or services over the telephone.
|
Seven County Mpls-St Paul, MN
| 820 | 60 | $24.00/hr | $15.67/hr | $19.48/hr | $23.69/hr | $24.93/hr | $31.20/hr |
| Construction | 80 | $21.12/hr |
| Manufacturing | N/A | N/A |
| Trade, Transportation and Utilities | 100 | $24.58/hr |
| Information | N/A | N/A |
| Financial Activities | 600 | $23.69/hr |
| Professional and Business Services | 180 | $19.50/hr |
| Education and Health Services | N/A | N/A |
| Other Services | 20 | $14.84/hr |
- Explain products or services and prices, and answer questions from customers.
- Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation.
- Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
- Obtain customer information such as name, address, and payment method, and enter orders into computers.
- Record names, addresses, purchases, and reactions of prospects contacted.
- Answer telephone calls from potential customers who have been solicited through advertisements.
- Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.
- Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.
- Maintain records of contacts, accounts, and orders.
- Adjust sales scripts to better target the needs and interests of specific individuals.