Occupational Employment Statistics
41-9041 Telemarketers
Solicit donations or orders for goods or services over the telephone.
Central Minnesota
| 30 | 8 | $20.63/hr | $14.91/hr | $15.80/hr | $18.81/hr | $24.74/hr | $24.85/hr |
Natural Resources and Mining | N/A | N/A |
Construction | 60 | $19.24/hr |
Manufacturing | N/A | N/A |
Trade, Transportation and Utilities | 50 | $18.59/hr |
Information | N/A | N/A |
Financial Activities | 400 | $19.28/hr |
Professional and Business Services | 50 | $21.80/hr |
Education and Health Services | N/A | N/A |
Leisure and Hospitality | N/A | N/A |
Other Services | N/A | N/A |
- Explain products or services and prices, and answer questions from customers.
- Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation.
- Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
- Obtain customer information such as name, address, and payment method, and enter orders into computers.
- Record names, addresses, purchases, and reactions of prospects contacted.
- Answer telephone calls from potential customers who have been solicited through advertisements.
- Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.
- Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.
- Maintain records of contacts, accounts, and orders.
- Adjust sales scripts to better target the needs and interests of specific individuals.