Occupational Employment Statistics
39-1022 First-Line Supervisors of Personal Service Workers
Supervise and coordinate activities of personal service workers.
|
Minnesota
| 2,530 | 286 | $26.98/hr | $15.85/hr | $21.81/hr | $25.22/hr | $31.88/hr | $38.86/hr |
| Trade, Transportation and Utilities | 50 | $30.63/hr |
| Information | N/A | N/A |
| Financial Activities | N/A | N/A |
| Professional and Business Services | N/A | N/A |
| Education and Health Services | 1,030 | $27.99/hr |
| Leisure and Hospitality | 220 | $28.05/hr |
| Other Services | 1,140 | $21.85/hr |
| Public Administration | N/A | N/A |
- Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
- Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
- Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
- Apply customer feedback to service improvement efforts.
- Meet with managers or other supervisors to stay informed of changes affecting operations.
- Resolve customer complaints regarding worker performance or services rendered.
- Meet with managers or other supervisors to stay informed of changes affecting operations.
- Train workers in proper operational procedures and functions and explain company policies.
- Take disciplinary action to address performance problems.
- Direct marketing, advertising, or other customer recruitment efforts.