Occupational Employment Statistics

DETAILED OCCUPATION DATA

39-1022 First-Line Supervisors of Personal Service Workers

Occupational Description:
Supervise and coordinate activities of personal service workers.

Occupational Employment Statistics(OES) Wage Data
First Quarter 2023

Geography	Employment	Emp SE*	Percentiles
Geography	Employment	Emp SE*	Mean	10th	25th	Median	75th	90th
Minnesota	1,980	305	$24.98/hr	$15.28/hr	$18.86/hr	$24.20/hr	$30.08/hr	$37.36/hr

Leading Industries for First-Line Supervisors of Personal Service Workers

Industry	OES Employment (Statewide)	OES Median Wage (Statewide)
Trade, Transportation and Utilities	40	$29.22/hr
Professional and Business Services	120	$24.36/hr
Education and Health Services	860	$24.70/hr
Leisure and Hospitality	120	$28.97/hr
Other Services	840	$22.63/hr
Public Administration	N/A	N/A

Other Regional Data for First-Line Supervisors of Personal Service Workers

Geography	Employment	Median Wage	Projections % Change -10-
Northeast Balance of State	40	$17.83/hr	N/A
Grand Forks ND-MN MSA	50	$19.38/hr	N/A
Mankato-North Mankato MN MSA	60	$22.13/hr	N/A
Southwest Balance of State	60	$22.87/hr	N/A
St Cloud MN MSA	70	$20.98/hr	N/A
Rochester MN MSA	90	$22.71/hr	N/A
Duluth MN-WI MSA	100	$19.79/hr	N/A
Northwest Balance of State	100	$24.51/hr	N/A
Northeast Minnesota	100	$19.79/hr	N/A
Southwest Minnesota	110	$22.64/hr	N/A
Southeast Balance of State	120	$19.23/hr	N/A
La Crosse WI-MN MSA	130	$21.95/hr	N/A
Northwest Minnesota	140	$22.93/hr	N/A
Fargo ND-MN MSA	150	$19.34/hr	N/A
Central Minnesota	170	$22.26/hr	N/A
Southeast Minnesota	200	$21.90/hr	N/A
Seven County Mpls-St Paul, MN	1,240	$24.93/hr	N/A
Minneapolis-St Paul-Bloomington MN-WI MSA	1,370	$24.90/hr	N/A
Minnesota	1,980	$24.20/hr	N/A

Related Occupations

Occupations	Employment	Median Wage	Projections % Change -
Personal Service Managers, All Other	80	$26.16/hr	N/A
First-Line Supervisors of Gambling Services Workers	720	$25.92/hr	20.3%
Residential Advisors	3,520	$21.28/hr	7.6%
First-Line Supervisors of Retail Sales Workers	19,070	$22.70/hr	-5.9%

Task for First-Line Supervisors of Personal Service Workers

Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
Apply customer feedback to service improvement efforts.
Meet with managers or other supervisors to stay informed of changes affecting operations.
Resolve customer complaints regarding worker performance or services rendered.
Meet with managers or other supervisors to stay informed of changes affecting operations.
Train workers in proper operational procedures and functions and explain company policies.
Take disciplinary action to address performance problems.
Direct marketing, advertising, or other customer recruitment efforts.