Occupational Employment Statistics
39-1022 First-Line Supervisors of Personal Service Workers
Supervise and coordinate activities of personal service workers.
|
Minnesota
| 2,470 | 262 | $24.62/hr | $16.36/hr | $20.32/hr | $23.39/hr | $29.49/hr | $32.05/hr |
| Trade, Transportation and Utilities | 50 | $29.96/hr |
| Information | 10 | $27.07/hr |
| Professional and Business Services | N/A | N/A |
| Education and Health Services | 1,050 | $23.99/hr |
| Leisure and Hospitality | 250 | $22.13/hr |
| Other Services | 1,110 | $21.76/hr |
| Public Administration | N/A | N/A |
- Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
- Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
- Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
- Apply customer feedback to service improvement efforts.
- Meet with managers or other supervisors to stay informed of changes affecting operations.
- Resolve customer complaints regarding worker performance or services rendered.
- Meet with managers or other supervisors to stay informed of changes affecting operations.
- Train workers in proper operational procedures and functions and explain company policies.
- Take disciplinary action to address performance problems.
- Direct marketing, advertising, or other customer recruitment efforts.