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Occupational Employment Statistics


39-1013 First-Line Supervisors of Gambling Services Workers

Directly supervise and coordinate activities of workers in assigned gambling areas. May circulate among tables, observe operations, and ensure that stations and games are covered for each shift. May verify and pay off jackpots. May reset slot machines after payoffs and make repairs or adjustments to slot machines or recommend removal of slot machines for repair. May plan and organize activities and services for guests in hotels/casinos.

Geography Click link for Career Profile EmploymentEmp SE*Percentiles
Seven County Mpls-St Paul, MN 31024$27.53/hr$11.96/hr$15.51/hr$31.29/hr$33.17/hr$39.18/hr

IndustryOES Employment (Statewide)OES Median Wage (Statewide)
Professional and Business ServicesN/AN/A
Leisure and Hospitality570$25.51/hr
Other Services270$15.51/hr
Public AdministrationN/AN/A
Geography Click link for details EmploymentMedian WageProjections
% Change 2020-2030
Southeast Minnesota N/A$25.51/hrN/A
Mankato-North Mankato MN MSA N/AN/AN/A
Southeast Balance of State N/AN/AN/A
Rochester MN MSA 10$12.43/hrN/A
St Cloud MN MSA 10$12.77/hrN/A
Grand Forks ND-MN MSA 20$15.43/hrN/A
Fargo ND-MN MSA 30$16.25/hrN/A
Southwest Minnesota 40$25.37/hrN/A
Duluth MN-WI MSA 60$20.88/hrN/A
Southwest Balance of State 60$20.71/hrN/A
Northeast Balance of State 70$20.81/hrN/A
Northeast Minnesota 100$20.71/hrN/A
Central Minnesota 120$25.44/hr20.5%
Northwest Balance of State 120$25.33/hrN/A
Northwest Minnesota 130$20.93/hr21.0%
Seven County Mpls-St Paul, MN 310$31.29/hr21.0%
Minneapolis-St Paul-Bloomington MN-WI MSA 370$31.29/hrN/A
Minnesota 840$25.44/hr20.3%

Occupations Click link for details EmploymentMedian WageProjections
% Change 2020-2030
Retail Salespersons 71,830$15.24/hr-3.0%
First-Line Supervisors of Personal Service Workers 1,770$24.77/hrN/A
Tellers 5,800$18.84/hr-12.1%
Hotel, Motel, and Resort Desk Clerks 3,560$14.66/hr14.1%
Gambling and Sports Book Writers and Runners 1,310$12.68/hr32.6%
Gambling Surveillance Officers and Gambling Investigators 200$19.12/hr18.1%
Production, Planning, and Expediting Clerks 5,780$25.24/hr3.6%

  • Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
  • Respond to and resolve patrons' complaints.
  • Establish and maintain banks and table limits for each game.
  • Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
  • Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary.
  • Record the specifics of malfunctioning machines and document malfunctions needing repair.
  • Answer patrons' questions about gaming machine functions and payouts.
  • Monitor patrons for signs of compulsive gambling, offering assistance if necessary.
  • Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners.
  • Clean and maintain slot machines and surrounding areas.