Occupational Employment Statistics

DETAILED OCCUPATION DATA

39-1013 First-Line Supervisors of Gambling Services Workers

Occupational Description:
Directly supervise and coordinate activities of workers in assigned gambling areas. May circulate among tables, observe operations, and ensure that stations and games are covered for each shift. May verify and pay off jackpots. May reset slot machines after payoffs and make repairs or adjustments to slot machines or recommend removal of slot machines for repair. May plan and organize activities and services for guests in hotels/casinos.

Occupational Employment Statistics(OES) Wage Data
First Quarter 2025

Geography	Employment	Emp SE*	Percentiles
Geography	Employment	Emp SE*	Mean	10th	25th	Median	75th	90th
Northwest Minnesota	160	17	$23.45/hr	$13.56/hr	$18.39/hr	$22.54/hr	$29.01/hr	$31.06/hr

Leading Industries for First-Line Supervisors of Gambling Services Workers

Industry	OES Employment (Statewide)	OES Median Wage (Statewide)
Leisure and Hospitality	400	$29.06/hr
Other Services	290	$19.70/hr
Public Administration	N/A	N/A

Other Regional Data for First-Line Supervisors of Gambling Services Workers

Geography	Employment	Median Wage	Projections % Change 2022-2032
La Crosse WI-MN MSA	N/A	N/A	N/A
Mankato-North Mankato MN MSA	N/A	N/A	N/A
Rochester MN MSA	N/A	N/A	N/A
Southeast Balance of State	N/A	N/A	N/A
St Cloud MN MSA	20	$19.68/hr	N/A
Northeast Balance of State	20	$20.97/hr	N/A
Southwest Minnesota	30	$20.34/hr	N/A
Fargo ND-MN MSA	30	$18.75/hr	N/A
Grand Forks ND-MN MSA	30	$19.75/hr	N/A
Duluth MN-WI MSA	40	$28.47/hr	N/A
Southwest Balance of State	40	$24.83/hr	N/A
Northeast Minnesota	60	$24.48/hr	7.5%
Southeast Minnesota	70	$22.10/hr	N/A
Central Minnesota	80	$25.36/hr	10.3%
Northwest Minnesota	160	$22.54/hr	8.5%
Northwest Balance of State	160	$22.58/hr	N/A
Seven County Mpls-St Paul, MN	290	$23.17/hr	9.5%
Minneapolis-St Paul-Bloomington MN-WI MSA	320	$23.22/hr	N/A
Minnesota	690	$23.17/hr	7.3%

Related Occupations

Occupations	Employment	Median Wage	Projections % Change 2022-2032
Retail Salespersons	69,640	$17.16/hr	-0.3%
First-Line Supervisors of Personal Service Workers	2,470	$23.39/hr	10.5%
Tellers	6,030	$20.30/hr	-16.3%
Hotel, Motel, and Resort Desk Clerks	4,660	$17.51/hr	3.2%
Gambling and Sports Book Writers and Runners	380	$16.84/hr	3.5%
Gambling Surveillance Officers and Gambling Investigators	240	$20.15/hr	5.8%
Production, Planning, and Expediting Clerks	7,250	$30.28/hr	5.8%

Task for First-Line Supervisors of Gambling Services Workers

Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
Respond to and resolve patrons' complaints.
Establish and maintain banks and table limits for each game.
Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary.
Record the specifics of malfunctioning machines and document malfunctions needing repair.
Answer patrons' questions about gaming machine functions and payouts.
Monitor patrons for signs of compulsive gambling, offering assistance if necessary.
Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners.
Clean and maintain slot machines and surrounding areas.