Skip to main content

Occupational Employment Statistics


DETAILED OCCUPATION DATA

39-1013 First-Line Supervisors of Gambling Services Workers



Directly supervise and coordinate activities of workers in assigned gambling areas. May circulate among tables, observe operations, and ensure that stations and games are covered for each shift. May verify and pay off jackpots. May reset slot machines after payoffs and make repairs or adjustments to slot machines or recommend removal of slot machines for repair. May plan and organize activities and services for guests in hotels/casinos.

Geography Click link for Career Profile EmploymentEmp SE*Percentiles
Mean10th25thMedian75th90th
Minnesota 77092$27.61/hr$18.06/hr$23.16/hr$25.88/hr$31.66/hr$35.67/hr


IndustryOES Employment (Statewide)OES Median Wage (Statewide)
Professional and Business ServicesN/AN/A
Leisure and Hospitality420$30.14/hr
Other Services330$23.60/hr
 
Geography Click link for details EmploymentMedian WageProjections
% Change 2022-2032
La Crosse WI-MN MSA N/AN/AN/A
Grand Forks ND-MN MSA 10$21.42/hrN/A
Mankato-North Mankato MN MSA 10$24.99/hrN/A
Rochester MN MSA 20$26.40/hrN/A
St Cloud MN MSA 20$21.60/hrN/A
Northeast Balance of State 30$22.53/hrN/A
Southwest Balance of State 30$22.66/hrN/A
Southwest Minnesota 50$23.60/hrN/A
Duluth MN-WI MSA 50$25.20/hrN/A
Fargo ND-MN MSA 50$25.23/hrN/A
Central Minnesota 80$23.70/hr10.3%
Northeast Minnesota 80$25.10/hr7.5%
Southeast Balance of State 90$23.89/hrN/A
Southeast Minnesota 100$24.02/hrN/A
Northwest Minnesota 160$24.40/hr8.5%
Northwest Balance of State 160$24.73/hrN/A
Seven County Mpls-St Paul, MN 300$31.67/hr9.5%
Minneapolis-St Paul-Bloomington MN-WI MSA 330$31.66/hrN/A
Minnesota 770$25.88/hr7.3%


Occupations Click link for details EmploymentMedian WageProjections
% Change 2022-2032
Retail Salespersons 74,840$17.65/hr-0.3%
First-Line Supervisors of Personal Service Workers 2,530$25.22/hr10.5%
Tellers 5,740$21.75/hr-16.3%
Hotel, Motel, and Resort Desk Clerks 4,430$17.87/hr3.2%
Gambling and Sports Book Writers and Runners 350$17.43/hr3.5%
Gambling Surveillance Officers and Gambling Investigators 210$21.73/hr5.8%
Production, Planning, and Expediting Clerks 7,330$30.26/hr5.8%


  • Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
  • Respond to and resolve patrons' complaints.
  • Establish and maintain banks and table limits for each game.
  • Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
  • Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary.
  • Record the specifics of malfunctioning machines and document malfunctions needing repair.
  • Answer patrons' questions about gaming machine functions and payouts.
  • Monitor patrons for signs of compulsive gambling, offering assistance if necessary.
  • Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners.
  • Clean and maintain slot machines and surrounding areas.