Occupational Employment Statistics
35-9031 Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.
|
Northwest Minnesota
| 380 | 26 | $13.48/hr | $10.89/hr | $12.17/hr | $13.18/hr | $14.52/hr | $16.78/hr |
| Manufacturing | N/A | N/A |
| Trade, Transportation and Utilities | 30 | $13.79/hr |
| Leisure and Hospitality | 6,770 | $14.79/hr |
| Public Administration | N/A | N/A |
- Provide guests with menus.
- Greet guests and seat them at tables or in waiting areas.
- Operate cash registers to accept payments for food and beverages.
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
- Answer telephone calls and respond to inquiries or transfer calls.
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
- Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
- Assist other restaurant workers by serving food and beverages, or by bussing tables.
- Inform patrons of establishment specialties and features.
- Take and prepare to-go orders.