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Occupational Employment Statistics


15-1231 Computer Network Support Specialists

Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption. Excludes “Computer Network Architects” (15-1241) and “Network and Computer Systems Administrators” (15-1244).

Geography Click link for Career Profile EmploymentEmp SE*Percentiles
Seven County Mpls-St Paul, MN 5,430111$38.35/hr$24.36/hr$30.10/hr$33.40/hr$41.26/hr$55.70/hr

IndustryOES Employment (Statewide)OES Median Wage (Statewide)
Natural Resources and MiningN/AN/A
Trade, Transportation and Utilities910$31.35/hr
Financial Activities650$40.66/hr
Professional and Business Services3,600$30.69/hr
Education and Health Services1,440$31.51/hr
Leisure and Hospitality10$29.77/hr
Other Services40$30.72/hr
Public Administration610$34.58/hr
Geography Click link for details EmploymentMedian WageProjections
% Change 2020-2030
La Crosse WI-MN MSA 60$31.13/hrN/A
Northeast Balance of State 60$31.10/hrN/A
Grand Forks ND-MN MSA 70$29.85/hrN/A
Mankato-North Mankato MN MSA 120$35.65/hrN/A
St Cloud MN MSA 140$31.29/hrN/A
Southwest Balance of State 140$31.05/hrN/A
Duluth MN-WI MSA 210$31.48/hrN/A
Southeast Balance of State 230$31.34/hrN/A
Southwest Minnesota 240$31.69/hr-2.3%
Northeast Minnesota 250$31.14/hr9.6%
Rochester MN MSA 250$31.88/hrN/A
Northwest Balance of State 300$30.59/hrN/A
Northwest Minnesota 320$30.59/hr1.7%
Fargo ND-MN MSA 320$28.84/hrN/A
Central Minnesota 380$31.51/hr1.3%
Southeast Minnesota 440$31.79/hr6.4%
Seven County Mpls-St Paul, MN 5,430$33.40/hr5.0%
Minneapolis-St Paul-Bloomington MN-WI MSA 5,610$33.41/hrN/A
Minnesota 8,320$31.79/hr5.0%

Occupations Click link for details EmploymentMedian WageProjections
% Change 2020-2030
Network and Computer Systems Administrators 5,010$43.95/hr3.1%
Computer Network Architects 3,380$55.06/hr2.8%
Computer User Support Specialists 11,770$29.28/hr5.3%

  • Back up network data.
  • Document help desk requests and resolutions.
  • Maintain logs of network activity.
  • Provide telephone support related to networking or connectivity issues.
  • Analyze network data to determine network usage, disk space availability, or server function.
  • Research hardware or software products to meet technical networking or security needs.
  • Document network support activities.
  • Create or update technical documentation for network installations or changes to existing installations.
  • Configure security settings or access permissions for groups or individuals.
  • Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.