Occupational Employment Statistics
15-1231 Computer Network Support Specialists
Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption. Excludes “Computer Network Architects†(15-1241) and “Network and Computer Systems Administrators†(15-1244).
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Minnesota
| 5,180 | 176 | $37.78/hr | $25.69/hr | $30.24/hr | $36.19/hr | $42.51/hr | $52.62/hr |
| Construction | 30 | $37.44/hr |
| Manufacturing | 380 | $34.72/hr |
| Trade, Transportation and Utilities | 750 | $32.31/hr |
| Information | 530 | $35.72/hr |
| Financial Activities | 190 | $43.90/hr |
| Professional and Business Services | 1,320 | $37.56/hr |
| Education and Health Services | 1,400 | $34.50/hr |
| Leisure and Hospitality | 10 | $30.40/hr |
| Other Services | 40 | $46.36/hr |
| Public Administration | 520 | $36.77/hr |
- Back up network data.
- Document help desk requests and resolutions.
- Maintain logs of network activity.
- Provide telephone support related to networking or connectivity issues.
- Analyze network data to determine network usage, disk space availability, or server function.
- Research hardware or software products to meet technical networking or security needs.
- Document network support activities.
- Create or update technical documentation for network installations or changes to existing installations.
- Configure security settings or access permissions for groups or individuals.
- Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.