Occupational Employment Statistics


13-1031 Claims Adjusters, Examiners, and Investigators

Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims. Excludes "Fire Inspectors and Investigators" (33-2021).

Geography Click link for Career Profile EmploymentEmp SE*Percentiles
Southeast Minnesota 5020$31.20/hr$18.04/hr$24.75/hr$31.86/hr$36.53/hr$43.84/hr

IndustryOES Employment (Statewide)OES Median Wage (Statewide)
Trade, Transportation and UtilitiesN/AN/A
Financial Activities4,430$31.30/hr
Professional and Business Services360$29.14/hr
Education and Health ServicesN/AN/A
Public Administration1,120$33.67/hr
Geography Click link for details EmploymentMedian WageProjections
% Change 2016-2026
Rochester MN MSA N/A$32.69/hrN/A
Northeast Balance of State N/AN/AN/A
Mankato-North Mankato MN MSA 20$34.65/hrN/A
Southwest Balance of State 20$33.67/hrN/A
Southwest Minnesota 30$34.66/hr-4.4%
Southeast Balance of State 30$32.69/hrN/A
Southeast Minnesota 50$31.86/hr-10.2%
Grand Forks ND-MN MSA 50$33.66/hrN/A
St Cloud MN MSA 60$28.86/hrN/A
Central Minnesota 100$50.37/hr4.7%
Northwest Minnesota 100$30.29/hr-6.2%
Northwest Balance of State 100$30.29/hrN/A
Northeast Minnesota 140$25.09/hr-0.8%
La Crosse WI-MN MSA 140$27.74/hrN/A
Duluth MN-WI MSA 150$26.19/hrN/A
Fargo ND-MN MSA 420$26.34/hrN/A
Seven County Mpls-St Paul, MN 5,410$31.28/hr-4.4%
Minneapolis-St Paul-Bloomington MN-WI MSA 5,510$31.49/hrN/A
Minnesota 5,930$31.46/hr-4.2%

Occupations Click link for details EmploymentMedian WageProjections
% Change 2016-2026
Insurance Underwriters 1,750$35.09/hr-8.4%
Tax Examiners and Collectors, and Revenue Agents 1,170$28.87/hr2.6%
Tax Preparers 1,350$26.02/hr10.7%
Credit Analysts 2,080$36.21/hr6.5%
Loan Interviewers and Clerks 5,760$20.35/hr6.3%
Bill and Account Collectors 4,120$18.53/hr-5.5%
First-Line Supervisors of Office and Administrative Support Workers 21,470$29.47/hr1.6%
Securities, Commodities, and Financial Services Sales Agents 9,240$41.58/hr4.0%
Executive Secretaries and Executive Administrative Assistants 10,720$28.59/hr-17.2%
Office Clerks, General 52,080$18.44/hr-2.4%

  • Enter claim payments, reserves and new claims on computer system, inputting concise yet sufficient file documentation.
  • Negotiate claim settlements and recommend litigation when settlement cannot be negotiated.
  • Examine claims forms and other records to determine insurance coverage.
  • Maintain claim files, such as records of settled claims and an inventory of claims requiring detailed analysis.
  • Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.
  • Pay and process claims within designated authority level.
  • Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
  • Pay and process claims within designated authority level.
  • Contact or interview claimants, doctors, medical specialists, or employers to get additional information.
  • Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review.