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Occupational Employment Statistics


13-1031 Claims Adjusters, Examiners, and Investigators

Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims. Excludes "Fire Inspectors and Investigators" (33-2021).

Geography Click link for Career Profile EmploymentEmp SE*Percentiles
Southeast Minnesota 15022$40.47/hr$24.01/hr$30.62/hr$39.69/hr$49.58/hr$50.61/hr

IndustryOES Employment (Statewide)OES Median Wage (Statewide)
Trade, Transportation and UtilitiesN/AN/A
Financial Activities3,720$31.65/hr
Professional and Business Services420$33.96/hr
Education and Health ServicesN/A$19.40/hr
Leisure and HospitalityN/AN/A
Public Administration1,090$38.14/hr
Geography Click link for details EmploymentMedian WageProjections
% Change 2020-2030
Rochester MN MSA N/AN/AN/A
Northeast Balance of State N/AN/AN/A
Grand Forks ND-MN MSA 20$34.87/hrN/A
St Cloud MN MSA 50$38.66/hrN/A
Central Minnesota 80$36.32/hr-5.5%
Mankato-North Mankato MN MSA 80$29.03/hrN/A
Northeast Minnesota 90$36.12/hr-5.2%
Duluth MN-WI MSA 90$37.07/hrN/A
Northwest Minnesota 130$30.72/hr-4.8%
Northwest Balance of State 130$30.72/hrN/A
Southwest Balance of State 130$30.62/hrN/A
Southeast Minnesota 150$39.69/hr-1.3%
Southeast Balance of State 160$49.58/hrN/A
Southwest Minnesota 230$31.06/hr-4.8%
Fargo ND-MN MSA 410$30.89/hrN/A
Seven County Mpls-St Paul, MN 4,280$31.81/hr-5.8%
Minneapolis-St Paul-Bloomington MN-WI MSA 4,300$31.81/hrN/A
Minnesota 5,250$31.81/hr-5.7%

Occupations Click link for details EmploymentMedian WageProjections
% Change 2020-2030
Tax Examiners and Collectors, and Revenue Agents 1,440$31.90/hr-2.5%
Insurance Underwriters 2,410$34.02/hr-5.5%
Securities, Commodities, and Financial Services Sales Agents 7,530$40.46/hr6.7%
Dispatchers, Except Police, Fire, and Ambulance 3,230$24.64/hr2.2%
Eligibility Interviewers, Government Programs 3,280$30.82/hr5.2%
Business Operations Specialists, All Other 19,600$31.89/hrN/A
Detectives and Criminal Investigators 1,520$41.78/hr4.6%
Administrative Services Managers N/AN/AN/A
Loan Officers 7,520$39.79/hr2.3%
Managers, All Other 6,140$61.74/hrN/A

  • Enter claim payments, reserves and new claims on computer system, inputting concise yet sufficient file documentation.
  • Examine claims forms and other records to determine insurance coverage.
  • Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
  • Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.
  • Maintain claim files, such as records of settled claims and an inventory of claims requiring detailed analysis.
  • Pay and process claims within designated authority level.
  • Analyze information gathered by investigation and report findings and recommendations.
  • Conduct detailed bill reviews to implement sound litigation management and expense control.
  • Pay and process claims within designated authority level.
  • Contact or interview claimants, doctors, medical specialists, or employers to get additional information.