Occupational Employment Statistics

DETAILED OCCUPATION DATA

13-1031 Claims Adjusters, Examiners, and Investigators

Occupational Description:
Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims. Excludes "Fire Inspectors and Investigators" (33-2021).

Occupational Employment Statistics(OES) Wage Data
First Quarter 2025

Geography	Employment	Emp SE*	Percentiles
Geography	Employment	Emp SE*	Mean	10th	25th	Median	75th	90th
Northwest Minnesota	80	15	$36.38/hr	$23.72/hr	$26.68/hr	$36.42/hr	$43.46/hr	$51.91/hr

Leading Industries for Claims Adjusters, Examiners, and Investigators

Industry	OES Employment (Statewide)	OES Median Wage (Statewide)
Natural Resources and Mining	N/A	N/A
Construction	N/A	N/A
Manufacturing	N/A	N/A
Trade, Transportation and Utilities	20	$32.34/hr
Information	N/A	N/A
Financial Activities	3,050	$37.90/hr
Professional and Business Services	440	$34.00/hr
Public Administration	1,280	$39.64/hr

Other Regional Data for Claims Adjusters, Examiners, and Investigators

Geography	Employment	Median Wage	Projections % Change 2022-2032
Mankato-North Mankato MN MSA	N/A	$42.20/hr	N/A
Northeast Balance of State	N/A	N/A	N/A
Grand Forks ND-MN MSA	30	$36.42/hr	N/A
Rochester MN MSA	30	$38.36/hr	N/A
La Crosse WI-MN MSA	40	$38.33/hr	N/A
Northwest Minnesota	80	$36.42/hr	-4.8%
Duluth MN-WI MSA	80	$42.29/hr	N/A
St Cloud MN MSA	80	$37.10/hr	N/A
Northwest Balance of State	80	$36.42/hr	N/A
Northeast Minnesota	90	$39.62/hr	-4.6%
Southwest Balance of State	90	$29.80/hr	N/A
Southeast Balance of State	110	$37.93/hr	N/A
Central Minnesota	120	$37.10/hr	-2.8%
Southeast Minnesota	120	$37.92/hr	0.7%
Southwest Minnesota	170	$31.08/hr	-1.7%
Fargo ND-MN MSA	380	$28.40/hr	N/A
Seven County Mpls-St Paul, MN	3,880	$38.06/hr	-4.6%
Minneapolis-St Paul-Bloomington MN-WI MSA	3,930	$38.06/hr	N/A
Minnesota	4,810	$37.92/hr	-3.8%

Related Occupations

Occupations	Employment	Median Wage	Projections % Change 2022-2032
Tax Examiners and Collectors, and Revenue Agents	290	$31.70/hr	3.4%
Insurance Underwriters	2,670	$38.36/hr	-3.0%
Securities, Commodities, and Financial Services Sales Agents	7,690	$38.70/hr	6.2%
Dispatchers, Except Police, Fire, and Ambulance	3,120	$27.70/hr	1.2%
Eligibility Interviewers, Government Programs	2,690	$29.34/hr	5.3%
Business Operations Specialists, All Other	17,140	$37.57/hr	5.1%
Detectives and Criminal Investigators	1,770	$40.25/hr	4.8%
Administrative Services Managers	6,010	$65.61/hr	6.3%
Loan Officers	6,950	$41.05/hr	0.7%
Managers, All Other	4,640	$77.09/hr	3.1%

Task for Claims Adjusters, Examiners, and Investigators

Enter claim payments, reserves and new claims on computer system, inputting concise yet sufficient file documentation.
Examine claims forms and other records to determine insurance coverage.
Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.
Maintain claim files, such as records of settled claims and an inventory of claims requiring detailed analysis.
Pay and process claims within designated authority level.
Analyze information gathered by investigation and report findings and recommendations.
Conduct detailed bill reviews to implement sound litigation management and expense control.
Pay and process claims within designated authority level.
Contact or interview claimants, doctors, medical specialists, or employers to get additional information.