Skip to main content

Occupational Employment Statistics


13-1031 Claims Adjusters, Examiners, and Investigators

Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims. Excludes "Fire Inspectors and Investigators" (33-2021).

Geography Click link for Career Profile EmploymentEmp SE*Percentiles
Northwest Minnesota 10026$32.76/hr$19.97/hr$26.83/hr$30.40/hr$38.95/hr$45.39/hr

IndustryOES Employment (Statewide)OES Median Wage (Statewide)
Trade, Transportation and Utilities20$30.69/hr
Financial Activities3,130$31.84/hr
Professional and Business Services1,110$35.48/hr
Education and Health ServicesN/AN/A
Leisure and HospitalityN/AN/A
Public AdministrationN/AN/A
Geography Click link for details EmploymentMedian WageProjections
% Change 2020-2030
Mankato-North Mankato MN MSA N/A$37.87/hrN/A
Northeast Balance of State N/AN/AN/A
Rochester MN MSA 20$32.46/hrN/A
Grand Forks ND-MN MSA 30$32.46/hrN/A
St Cloud MN MSA 70$30.84/hrN/A
Central Minnesota 80$30.84/hr-5.5%
Duluth MN-WI MSA 90$37.87/hrN/A
Northwest Balance of State 90$30.40/hrN/A
Southwest Balance of State 90$31.91/hrN/A
Northeast Minnesota 90$36.93/hr-5.2%
Northwest Minnesota 100$30.40/hr-4.8%
Southwest Minnesota 130$31.91/hr-4.8%
Southeast Balance of State 150$40.53/hrN/A
Southeast Minnesota 150$40.23/hr-1.3%
Fargo ND-MN MSA 350$30.79/hrN/A
Seven County Mpls-St Paul, MN 4,520$35.09/hr-5.8%
Minneapolis-St Paul-Bloomington MN-WI MSA 4,550$35.09/hrN/A
Minnesota 5,390$32.97/hr-5.7%

Occupations Click link for details EmploymentMedian WageProjections
% Change 2020-2030
Tax Examiners and Collectors, and Revenue Agents 1,090$33.14/hr-2.5%
Insurance Underwriters 2,080$37.79/hr-5.5%
Securities, Commodities, and Financial Services Sales Agents 8,560$36.33/hr6.7%
Dispatchers, Except Police, Fire, and Ambulance 3,250$26.31/hr2.2%
Eligibility Interviewers, Government Programs 3,240$30.13/hr5.2%
Business Operations Specialists, All Other 16,920$31.90/hrN/A
Detectives and Criminal Investigators 1,550$38.36/hr4.6%
Administrative Services Managers 5,580$58.69/hrN/A
Loan Officers 8,020$38.66/hr2.3%
Managers, All Other 5,740$64.34/hrN/A

  • Enter claim payments, reserves and new claims on computer system, inputting concise yet sufficient file documentation.
  • Examine claims forms and other records to determine insurance coverage.
  • Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
  • Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.
  • Maintain claim files, such as records of settled claims and an inventory of claims requiring detailed analysis.
  • Pay and process claims within designated authority level.
  • Analyze information gathered by investigation and report findings and recommendations.
  • Conduct detailed bill reviews to implement sound litigation management and expense control.
  • Pay and process claims within designated authority level.
  • Contact or interview claimants, doctors, medical specialists, or employers to get additional information.