Occupational Employment Statistics


13-1031 Claims Adjusters, Examiners, and Investigators

Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims. Excludes "Fire Inspectors and Investigators" (33-2021).

Geography EmploymentEmp SE*Percentiles
Northwest Minnesota 9010$33.33/hr$20.43/hr$23.75/hr$34.00/hr$38.88/hr$48.46/hr

IndustryOES Employment (Statewide)OES Median Wage (Statewide)
Trade, Transportation and UtilitiesN/A$20.28/hr
Financial Activities4,310$30.15/hr
Professional and Business Services110$28.93/hr
Education and Health ServicesN/AN/A
Public Administration1,120$33.34/hr
Geography EmploymentMedian WageProjections
% Change 2016-2026
Northeast Balance of State N/AN/AN/A
Mankato-North Mankato MN MSA 20$37.00/hrN/A
Southwest Balance of State 20$30.42/hrN/A
Rochester MN MSA 30$32.86/hrN/A
St Cloud MN MSA 30$37.42/hrN/A
Grand Forks ND-MN MSA 30$33.00/hrN/A
Southeast Balance of State 40$30.66/hrN/A
Southeast Minnesota 50$32.70/hr-10.2%
Southwest Minnesota 50$33.00/hr-4.4%
Northwest Balance of State 60$34.00/hrN/A
Central Minnesota 90$36.89/hrN/A
Northwest Minnesota 90$34.00/hr-6.2%
Northeast Minnesota 130$29.49/hr-0.8%
Duluth MN-WI MSA 130$30.85/hrN/A
La Crosse WI-MN MSA 130$27.40/hrN/A
Fargo ND-MN MSA 410$26.22/hrN/A
Seven County Mpls-St Paul, MN 5,130$30.52/hr-4.4%
Minneapolis-St Paul-Bloomington MN-WI MSA 5,160$30.51/hrN/A
Minnesota 5,570$30.65/hr-4.2%

Occupations EmploymentMedian WageProjections
% Change 2016-2026
Insurance Underwriters 1,620$31.27/hr-8.4%
Tax Examiners, Collectors, and Revenue Agents 1,080$29.99/hr2.6%
Tax Preparers 990$25.12/hr10.7%
Credit Analysts 2,300$36.22/hr6.5%
Loan Interviewers and Clerks 5,530$20.02/hr6.3%
Bill and Account Collectors 4,940$18.58/hr-5.5%
Business Operations Specialists, All Other 24,660$32.24/hr7.9%
First-Line Supervisors/Managers of Office and Administrative Support Workers 22,140$28.97/hr1.6%
Securities, Commodities, and Financial Services Sales Agents 9,470$39.36/hr4.0%
Executive Secretaries and Administrative Assistants 12,510$26.92/hr-17.2%

  • Enter claim payments, reserves and new claims on computer system, inputting concise yet sufficient file documentation.
  • Negotiate claim settlements and recommend litigation when settlement cannot be negotiated.
  • Examine claims forms and other records to determine insurance coverage.
  • Maintain claim files, such as records of settled claims and an inventory of claims requiring detailed analysis.
  • Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.
  • Pay and process claims within designated authority level.
  • Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
  • Pay and process claims within designated authority level.
  • Contact or interview claimants, doctors, medical specialists, or employers to get additional information.
  • Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review.