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Vocational Rehabilitation Services

Informed Choice

Summary
The Informed Choice policy explains how Vocational Rehabilitation Services assists individuals to exercise informed choice during all aspects of the rehabilitation process.

Relevant Laws, Rules, or Policies
Code of Federal Regulations, Title 34
The Rehabilitation Act

Effective Date
10/1/1997

Last Updated
3/1/2006

Contact
Heather Farmer, Heather.Farmer@state.mn.us
Tel   952.346.4332
Fax  952.346.4300
TTY  952.346.4302

Policy

Each applicant and consumer must be told through appropriate modes of communication about the availability of and opportunities to exercise informed choice.  Individuals with cognitive impairments or other disabilities who need help in exercising informed choice must be told that support services are available.

The Vocational Rehabilitation Services counselor must assist the individual to exercise informed choice during the assessment for determining eligibility and vocational rehabilitation needs and during the development of the Employment Plan.

Eligible individuals will be assisted in acquiring information that enables them to exercise informed choice in the development of their Employment Plans with respect to the selection of the following:

  • The need for and nature of assessment services;
  • vocational goal
  • vocational rehabilitation services needed to achieve the employment outcome
  • service providers
  • where services will be provided
  • employment setting (competitive with or without supports, self employment, etc.)

When referring a consumer for a psychological assessment, Vocational Rehabilitation Services will give the consumer a copy of the Psychological Evaluation Guide.

The individual will be assisted to find the information needed to make choices about specific vocational rehabilitation services, including the providers of those services.

This information must include at a minimum:

  • cost of the proposed service(s);
  • accessibility (physical access, programmatic access, and transportation options);
  • duration of potential services;
  • consumer satisfaction with those services to the extent that information is available;
  • qualifications of potential service providers (agency qualifications and/or qualifications of specific staff who will be providing the service);
  • types of services offered by the potential provider;
  • degree to which services are provided in integrated settings, and
  • outcomes achieved by individuals working with service providers, to the extent that such information is available

Whenever a counselor cannot support a consumer's choices, the consumer should be given information about his/her appeal rights and the availability of the Client Assistance Project, and offered assistance in developing alternative goals or plans.

Related Links
Client Assistance Project (CAP)